UX Designer, Senior Associate

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.UI & UX Designer Senior Associate – Medication Management Zone (Clinicals)OverviewRole Description: We’re looking for a UI/UX Designer, Senior Associate to thoughtfully contribute to our award-winning electronic health record and physician practice management products. In this role, you will work closely with a multi-disciplinary agile R&D team to define, design and test product features with the goal of easing the burden on humans in healthcare. You will join the Medication Management zone, which is responsible for the system that sends over 17 million prescription messages per month, provides information to clinicians about patients’ medications, and enables vaccine administration. You will reimagine and optimize capabilities our users consistently identify as essential to their work.A successful candidate will elevate design within an enterprise product team, champion our users, and develop a clear point of view about UX decisions so you can function independently and with cross-functional partners. You will drive incremental but significant improvements aligned with a long-term product vision.Role LocationBoston MA, candidates who can be in the office 2-3 days a week as neededResponsibilities80% - Design execution (primary)Identify and frame user-centered problems effectivelyPlan and facilitate problem identification and solutioning workshopsCreate low- to high-fidelity mocks, wireframes, content, and visual designs, and build interactive prototypes to communicate and test concepts and ideasPlan and execute research experiments and heuristic reviews to evaluate usefulness and usability of product featuresCollaborate with product and engineering teams throughout the agile planning, design, and development process to deliver experiences that meet user needsCollaborate with your team, soliciting and providing feedback to ensure product experiences meet UX quality standards for workflow, interaction design, and microcopy20% - Design strategy and planningPlan and execute exploratory research and experiments including conceptual prototypes to inform product strategyContribute to the creation of workflows, journey maps, and vision documents to influence product backlog prioritization and planning activitiesSummarize and communicate relevant insights from user research to team members and other stakeholders and articulate relevant implications for designManage the backlog and prioritization of your design work to keep your team movingAssist in the definition and creation of success criteria and metricsSupport your product and engineering teammates in building deep empathy for our usersEducation, Experience, & Skills RequiredBachelor’s Degree required, preferably in Design, Human-Computer Interaction, Cognitive Psychology, Computer Science, Business, or related disciplines3-5 years of professional experience working in product designSolid capability in UX creative and design techniquesExperience facilitating, summarizing, and acting on take-aways from user research as part of field studies and in-person or remote evaluative testingUnderstand how to work within an agile development process for the design, development, and delivery of softwareStrong verbal and written communication skillsBehaviors & Abilities RequiredDesign simple, effective, and elegant interactions between users and productsCreate strong problem statements and metrics to ensure design solutions are achieving the right business and user outcomesForge strong relationships and work collaboratively with a multi-disciplinary teamProvide sound rationale for recommendations to gain others’ support and commitment; influence project direction and design decisionsCapable of managing ambiguity, change and uncertainty, focusing on information at hand and making good and timely decisions to effectively keep work moving forwardAdapt to ever-changing needs of a dynamic business with flexibility and willingness to jump into any aspect of work to help the team achieve resultsAbout athenahealthOur vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That is why we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.What we can do for you:Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.Learn more about our culture and benefits here: /careersNote: Equal opportunity information is available at /careers/equal-opportunity #J-18808-Ljbffr

Created: 2025-09-21