Senior Business Systems Engineer

Impinj is a leading RAIN RFID provider and Internet of Things pioneer. We’re inventing ways to connect every thing to the Internet — including retail apparel, retail general merchandise, healthcare items, automobile parts, airline baggage, food and much more. With more than 100 billion items connected to date, and multiple Fortune 500 enterprises around the world using our platform, we solve for a better understanding of our world. If it’s a thing, we’re working to connect it. Join Impinj and help us realize our vision of a boundless IoT— connecting trillions of everyday items to the Internet. Team Overview We are a leading technology company in the IoT space with a strong focus on leveraging technology to drive operational efficiency and enhance our internal business processes. We are seeking a highly skilled and motivated Senior IT Business Systems Engineer to join our team. In this role, you will play a crucial part in supporting and improving our internal business applications, ensuring seamless operations, and optimizing business processes and performance. This role will also collaborate with developers, vendors, and 3rd party support teams. What You Will Do Application Programming: Lead hands-on technical and operational integration for internal line of business applications (e.g., CRM, ERP, HRMS), including designing and configuring applications, developing implementation plans, triaging and debugging permission issues Develop custom scripts and automation tools to extend system functionality and improve performance Analyze existing programs and develop logic for new systems, devise logic procedures, prepare flowcharting, perform coding and tests/debugs programs, and prepare systems and programming documentation Troubleshoot and resolve complex technical and functional issues, ensuring minimal disruption to business operations Maintain system standards and efficiently resolve application-related problems in collaboration with developers, system administrators, and business stakeholders System Enhancements & Process Optimization: Architect and implement system enhancements and upgrades, translating business requirements into functional specifications and system designs Own testing and validation efforts to ensure enhancements meet business requirements and adhere to established quality standards Leverage data insights and stakeholder feedback to continuously improve and refine business processes Document detailed business process models, including "as-is" and "to-be" states, to guide system enhancements and drive process improvements Implementation and Training: Author comprehensive documentation of system configurations, business rules, and procedures to ensure accurate knowledge transfer and support continuity Develop technical documentation, including user training sessions and onboarding materials, to ensure effective system utilization and increase end-user adoption and proficiency Own end-user troubleshooting and serve as an escalation point for complex system issues Project Management: Lead cross-functional projects of significant impact, managing and executing all phases from planning to implementation Serve as a technical lead for enterprise system upgrades, migrations and architecture reviews Adapt to shifting priorities and create strategies to mitigate downstream implications to partners What You Will Bring Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent work experience) 8+ years proven experience as a Business Systems Analyst and Administrator or similar role supporting internal line of business applications, such as a CRM, ERP, or HRMS 3+ years creating, analyzing, and documenting complex business requirements within finance and operations organizations 3+ years supporting applications under SOX compliance, directly owning evidence collection and audit activity 2+ year experience in programming languages and scripting such as C#, PowerShell, and/or Python 1+ year leveraging a middleware solution, such as Workato or Mulesoft, to facilitate data integrations across business applications Experience working within SDLC (Software Development Life Cycle) methodologies and best practices and familiarity with IT enterprise process standards and regulations (e.g., ITIL, Lean, PCI, SOX) Experience with system configuration, testing, and troubleshooting Excellent analytical, problem-solving, and critical-thinking abilities Strong interpersonal and communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders Self-motivated with a strong attention to detail and the ability to work independently Proven background collaborating with multi-functional teams such as Finance, Sales & Marketing, and Operations Experience supporting D365 F&O, Salesforce, ADP Workforce Now, Concur and/or similar business applications Experience with Transact-SQL and data warehousing Benefits and Additional Information The benefits listed below may vary depending on the nature of your employment with Impinj and the country where you work. US Export Controls This position has access to technologies or data subject to U.S. export control regulations. Under these laws, the release or transfer of export-controlled items or information to individuals who are not classified as "U.S. persons" may require prior authorization from the U.S. government. We may require additional documentation related to national identity to determine whether an export compliance license is required for any export-controlled items. This information is requested solely for the purpose of complying with U.S. export control laws and will not be used for other purposes. Learn more about export compliance here. Why Work at Impinj Know you’re making a difference. Competitive benefits. Support for remote work or a desk with a view. Weekly Q&A sessions with our executive team. Impinj provides an environment that fosters openness and innovation and is developing technology that delivers a positive impact on the world. Collaboration and teamwork are highly valued, and accomplishments are duly celebrated. We have an open paid time-off policy paired with a respect for work/life balance. Our headquarters is located in Seattle with spectacular views of the Olympics, Lake Union, and Mt Baker, which can be enjoyed from our rooftop deck. Our Brazilian site is in Porto Alegre, Rio Grande do Sul state, at “Tecnopuc,” a technology park that offers a very nice workplace for the development of groundbreaking technologies. Impinj is committed to creating a diverse and inclusive work environment and welcomes applicants from all backgrounds. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Impinj’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military during a war or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Public burden statement: According to the Paperwork Reduction Act of 1995, no person is required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. #J-18808-Ljbffr

Created: 2025-09-21