Software Engineer III - Customer Care Technology

Position SummaryThis role is not eligible for current or future immigration support and | or sponsorshipJoin Walmart as Software Engineer III – Full Stack Customer Care Technology in our Global Technology EBS team. Your work could help over 240 million global customers live better every week. We are a company that values belonging, sustainability, and community involvement, and we empower you to bring your whole self to work.Walmart’s Enterprise Business Services (EBS) is a powerhouse of seven teams delivering technology solutions and services that impact Walmart globally. As part of Walmart Global Tech, our teams set the bar for operational excellence and leverage emerging technology to support customers, associates, and stakeholders worldwide.As a Software Engineer III – Full Stack Customer Care Technology, you will own complex development initiatives that modernize and transform our customer care platform. You will design and implement scalable, cloud-native solutions across front end and back end while mentoring team members and driving best practices.About the TeamOur customer care team provides advanced agent tools for customer care. We have a home-grown CRM solution and guided workflows that streamline processes to deliver personalized experiences for agents and customers.What You'll DoParticipate in the development of full stack features, from user interfaces to backend services, ensuring scalability, performance, and reliability.Build advanced and reusable ReactJS components and high-performance web applications using Redux, TypeScript, NodeJS, and related technologies.Implement backend services using Java, Spring Boot, and REST APIs, following best practices in distributed systems.Collaborate with architects, staff engineers, product managers, and QA engineers to ensure technical alignment and successful delivery.Contribute to code quality through code reviews, mentoring, and practices in unit testing, integration testing, and CI/CD.Troubleshoot and resolve complex production issues and guide root cause analysis.What You Will Bring3+ years of experience in full stack software development.Expertise in ReactJS, Redux, TypeScript, ES6, NodeJS, and front-end performance optimization.Strong backend experience with Java, Spring Boot, REST API design, and microservices.Experience in building distributed systems with Kafka or other messaging frameworks.Cloud experience (preferably Azure) and deep understanding of CI/CD pipelines (Jenkins, GitHub Actions, or similar).Solid grounding in data structures, algorithms, and software architecture.Preferred QualificationsFamiliarity with CRM platforms or customer support tools.Experience with containerization (Docker, Kubernetes) and observability tools.About Walmart Global TechImagine a place where one line of code can simplify life for hundreds of millions. Walmart Global Tech is a team of software engineers, data scientists, cybersecurity experts, and service professionals within the world/u2019s leading retailer who innovate at scale, with people leading and technology empowering. We offer growth opportunities and the chance to shape the future of retail.Flexible, Hybrid WorkWe use a hybrid approach that combines in-office collaboration with remote work where appropriate, to support business needs and personal flexibility.Benefits & PerksCompetitive pay with performance-based bonuses, plus benefits such as 401(k) match, stock purchase plan, paid parental leave, PTO, health plans, and more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer by choice. We value diversity and inclusivity and strive to create a welcoming workplace for all.Primary Location840 W California Ave, Sunnyvale, CA 94086-4828, United StatesSalaryThe annual salary range for this position is $117,000.00-$234,000.00. Additional compensation includes annual or quarterly performance bonuses. Stock may be included for certain positions. #J-18808-Ljbffr

Created: 2025-09-21