Application Specialist V

Overview Application Specialist V — Remote The Application Specialist V shall provide technical support and development for all applications and software products used within the federal agency. The vendor is responsible for ensuring all contract personnel possess and maintain current professional certifications or are trained in the specific categories listed below during the execution of this task order. Responsibilities Monitor application performance and availability to ensure optimal operation. Provide second- and third-level support for application incidents and service requests. Troubleshoot, diagnose, and resolve application issues promptly. Collaborate with business users to understand issues and gather requirements. Perform root cause analysis of recurring problems and implement preventive measures. Manage and maintain application documentation, including support procedures and user guides. Coordinate with vendors or third-party providers for issue resolution. Conduct regular system health checks and maintenance activities. Deploy patches, fixes, and upgrades as required, ensuring minimal downtime. Maintain compliance with organizational IT policies and security standards. Escalate unresolved issues to development or infrastructure teams with detailed logs and impact analysis. Analyze business requirements and translate them into technical specifications. Collaborate with cross-functional teams, including QA, business analysts, and infrastructure. Document development processes, code changes, and configurations. Stay updated on new technologies and frameworks relevant to the application environment. Applications in use – Microsoft Server technologies, Azure, SharePoint, Power BI, IBM Maximo Application Suite (including Maximo reporting technology), SAP Business Objects and Crystal Reports, ColdFusion, and .NET. Other duties as assigned. Qualifications Associate’s degree or combination of education and experience. 5+ years required with additional experience in corporate or government as a programmer analyst. 2+ years of experience in Visual Basic , C++, CSS, jQuery, and C+. Experience with MS SharePoint Designer, InfoPath, Web Parts, and workflow creation. Must be a U.S. citizen Background check required Knowledge, Skills, and Abilities Experience with client object modeling and service-oriented architecture. Experience with analysis and design of MS SharePoint application services framework, including implementation, configuration, and usage of search, managed metadata, and user profile services. Experience in graphics design and .NET technologies to develop, modify, and maintain MS SharePoint server portals. Experience in designing, developing, and managing site content and capabilities. Experience in writing stored procedures, complex SQL queries, and analyzing SQL data. Excellent communication skills (written, verbal, presentations). Excellent organization, analytical, planning, and scheduling skills. Ability to resolve highly complex problems. Reporting personnel require experience and expertise with Crystal Reports, versions 10 and above, Business Objects Enterprise, Tableau, and SQL tuning methodology. How you’ll grow At the organization, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits We know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at the organization can mean for you. #J-18808-Ljbffr

Created: 2025-09-21