ServiceNow Solutions Architect

OverviewSearching for an experienced ServiceNow Solutions Architect to join our Office of Information Technology-Digital Business Team.Strongly prefer a ServiceNow Certified Technical Architect (CTA) or ServiceNow Certified Master Architect (CMA).Must have significant and proven experience designing solutions across the ServiceNow product line, including (but not limited to) ITSM, ITOM, CSM, HRSD, GRC/IRM, CMDB, HAM and SAM.Must be a subject matter expert in the ServiceNow Common Services Data Model (CSDM) and proven experience working with organizations to implement and mature their CSDM adoption.Must be willing and able to provide guidance and mentor team members who are on their own journeys to expand their knowledge of the platform and be effective in their ServiceNow roles.Must have excellent communication and presentation skills for both technical and non-technical audiences.ResponsibilitiesJob Duty 1 - Participate in strategic planning for campus-wide IT initiatives, including existing and emerging technologiesJob Duty 2 - Initiate and coordinate IT projects within the instituteJob Duty 3 - Initiate and coordinate IT projects with other universitiesJob Duty 4 - Build consensus for the strategy of information technology at the InstituteJob Duty 5 - Lead enhancement of enterprise computing services and information technology architecture, directing initiatives to meet strategic goalsJob Duty 6 - Lead or participate in efforts to ensure service availability and business continuity, security compliance and other audit requirementsJob Duty 7 - Create strategic plans to define how technology should be utilized to support the overall business strategy and create valueJob Duty 8 - Conduct organizational reviews to identify strengths and weaknesses and to evaluate operational effectivenessJob Duty 9 - Make recommendations based on emerging trends, expansion opportunities, competitive threats, viability of outside business partners, and internal business process improvementJob Duty 10 - Perform other duties as assignedQualificationsEducational RequirementsBachelor's Degree in Computer Science, Engineering or related field or equivalent combination of education and experienceOther Required QualificationsMust possess or be able to obtain state of Georgia license within one yearRequired ExperienceFive to seven years of job related experiencePreferred QualificationsAdditional Preferred QualificationsLeadership skills, including working with diverse groups collaboratively in gaining consensus; leadership specific to IT services and support units (help desks and public computing facilities, infrastructure, administrative, etc.); professional staff management; negotiating complex contractsDetailsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Information TechnologyIndustries: Technology, Information and MediaReferrals increase your chances of interviewing at Georgia Institute of Technology by 2xGet notified about new Solutions Architect jobs in Atlanta, GA. #J-18808-Ljbffr

Created: 2025-09-21