Todd Snyder - Sales Leader

Position SummaryThe Sales Leader supports the store management team by effectively performing the responsibilities of a Leader on Duty by creating a selling culture and enhancing the customer’s experience and achieving the store sales goals. In the absence of a member of management, the Sales Leader is responsible for the daily operation of the store. The Sales Leader is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience.Position Title: SALES LEADER - TSReports To: Store Management TeamSupervises: Store AssociatesResponsibilitiesLeadershipPerform the responsibilities of the Leader on Duty (LOD), as outlined in the AE LOD Program, to lead a Customer First municate clear expectations and hold the store associates and themselves accountable to achieving all brand, performance and behavior standards.Proactively seek personal learning and development opportunities to elevate leadership skillset and individual performance.Drive for ResultsPartner with the Store Management team in the execution of the store business plan to drive KPI results and maximizes business opportunities.Establish and assign individual goals to sales and stock associates; monitor performance and provide real-time coaching to support them in achieving the assigned goals.Drive AE brand loyalty by ensuring associates are knowledgeable of all AEO loyalty programs and holding them accountable for consistently informing customers of each program.Talent ManagementLead role in training, developing and coaching the associate team to create a Customer First culture.Motivate associates by providing feedback and recognition for behaviors that drive positive results.Recognize and communicate associate performance issues to store management in a timely manner to develop plans for resolution.Visual & Operational ExecutionMaintain company brand standards per the 5 S’s (In Size, Styled, Stocked, Standard, Signed).Execute strategic, brand appropriate merchandising product moves to maximize presentation and drive sales.Ensure consistent and effective shipment processing and flow to the floor are executed while maintaining stockroom SOP.Execute all daily operational procedures and support the management team to ensure the store audit compliance and shrink results meet company loss prevention standards.Understand and adhere to all company policies and procedures.AuthorityIn the absence of a member of management is authorized to:Open store Monday through Friday only; close store Sunday through Wednesday if necessaryComplete cash refunds for returned merchandiseComplete employee purchase transactionsComplete cash pay-outs for store purchases and servicesReceive merchandise shipment; complete markdowns on sale and damaged goodsComplete morning bank depositsQualificationsMinimum High School education or equivalent.Minimum 1 – 2 year retail experience or equivalent education.Team leader experience preferred.Must have flexible availability for store needs.Ability to receive feedback and take action when appropriate.Demonstrated business acumen.Demonstrated ability to communicate effectively with customers and store team.Demonstrated collaborative skills and ability to work well within a team.Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environmentAbility to perform all Essential Job FunctionsProficient use of technology #J-18808-Ljbffr

Created: 2025-09-21