Strategic Account Manager - AR OK

PositionJob Title: Strategic Account Manager - AR OKLocation: Remote/Field, Oklahoma/ArkansasAbout the JobAbout Sanofi: We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our teams work together to revolutionize treatment, continually improve products, understand unmet needs, and connect communities. We pursue the miracles of science to make a real impact on millions of patients worldwide.About the Sanofi Neurology Team: Sanofi Neurology has a long history of launching innovative products in the Multiple Sclerosis space and aims to address unmet patient needs with new MS therapies. This role is part of the commercial team that launches Sanofi’s next MS therapy and delivers differentiated value to the MS community. The team emphasizes a supportive, collaborative culture while achieving results.Position SummaryThe Strategic Account Manager (SAM) develops and maintains relationships with Key Accounts and Key Opinion Leaders (KOLs) in the Multiple Sclerosis marketplace. The role balances strategic leadership, account management, sales expertise, and pharma industry knowledge to drive growth through partnerships. Responsibilities include ensuring customer satisfaction with Sanofi and its products, identifying collaboration opportunities, and coordinating with home office leadership, marketing, field reimbursement, market access and medical teams to align offerings with client needs. The SAM is accountable for achieving annual sales objectives for the defined territory by presenting clinical education and promotional messages, assisting with patient identification, and executing strategic sales initiatives. Responsibilities also include territory planning, customer insight generation, advocate development, and effective resource deployment. The SAM demonstrates initiative, drive, independence, and ownership of meeting and exceeding business goals while adhering to Sanofi US policies and all regulations governing the promotion of pharmaceutical/biological products in the US.What we offer: We are a global healthcare company focused on improving lives and delivering meaningful impacts for patients and families.Main ResponsibilitiesAccount ManagementDevelop and manage strong working relationships with identified Key Accounts, Key Opinion Leaders (KOLs) and other account stakeholders including MDs, DOs, NPs, PAs, nurses, clinical pharmacists and other office staff.Serve as the primary point of contact for assigned accounts and KOLs, ensuring timely responses to inquiries and coordinating resolution of customer issues.Develop a deep understanding of each key account’s strategic goals, value drivers, access stakeholders, business metrics, and challenges.Predict how market trends and competitive changes could impact accounts and product utilization.Identify business opportunities within the territory, coordinating with internal stakeholders to call on large group practices, IDNs, and other targets if applicable.Monitor territory for new accounts/KOLs to add based on potential and influence.Act as a liaison between KOLs and home office cross-functional teams.Business PlanningCreate, execute and adjust account and KOL–specific action plans to achieve business goals and address customer needs.Implement plans leveraging resources from field and home office leadership.Identify and leverage account and KOL influence networks.Track activity completion and evaluate success at KOL, account and territory levels.Plan executive encounters at national conferences, in the field and at other venues as directed and in a compliant manner.Manage travel, expense and promotional event budgets.Maintain an updated territory-level target list.Product Education and Demand GenerationProvide primary, on-label product and services education to targeted HCPs.Demonstrate deep marketplace, disease state and product expertise in external communications and presentations.Engage MS customers to deliver clinically focused, patient-centric messages to grow brand adoption, share and revenue.Deliver on product goals and use needs-based selling techniques to expand understanding and drive patient identification.Identify and overcome barriers to product use.Conduct presentations to institutional physicians in large academic centers, hospitals, or large group practices as appropriate.Participate in and help lead initiatives to support sales success, such as marketing-driven patient education events and MS conferences/congresses.Plan, organize and sponsor local promotional speaker programs and activities.Identify and develop product advocates and compliantly leverage their advocacy.Identify new business opportunities as directed.Ensure all activities comply with company policies, industry regulations, and legal requirements in healthcare and pharmaceutical marketing.Pull-ThroughCompliantly assist with patient pull-through in collaboration with field reimbursement, market access and HUB colleagues.Know and communicate payer environment and its impact on patient access to Key Accounts, KOLs and stakeholders.Develop deep understanding of product access processes at Key Accounts and internal/external workflows.Collaborate with market access to resolve KOL issues regarding patient access.Territory AnalysisMonitor and analyze sales performance using company tools and KPIs.Utilize AI-generated next best action suggestions per account/KOL when provided.Create and present territory, account and KOL level data analysis to leadership as directed.Understand the IC plan and how to meet sales sight GenerationCapture KOL insights into the system of record related to disease state, products, company and competitive landscape.Present market insights and KOL feedback to leadership to inform marketing strategies and brand planning.Identify KOL advocates and collaborate with marketing to leverage advocacy.Collaboration and Cross-Functional WorkCoordinate with field and home office Neurology cross-functional team members to ensure optimal account success and address customer/patient needs.Collaborate with marketing to provide feedback on and develop client-facing materials.About YouBasic QualificationsBachelor’s degree required.Minimum of 3 years of experience in pharmaceutical sales or account management (5+ years preferred).Proven track record of revenue growth and sales targets in pharma.Experience working with cross-functional teams and managing complex client relationships.Valid driver’s license and willingness to travel (~70-80%).Ideal candidate will reside in the assigned territory; prior territory experience is a plus.Preferred QualificationsBachelor’s degree in life sciences; MBA or advanced degree.Experience in MS market as a field-based Sales Associate, Key Account Manager, Strategic Account Manager, Thought Leader Liaison, Sales Manager or related roles.Existing relationships with MS KOLs in the territory.Experience launching products in pharma, preferably MS.Experience as Thought Leader Liaison, Key Account Manager or Strategic Account Manager.Personal AttributesExcellent communication and presentation skills.Solution-oriented mindset with customer-focused problem solving.Results-driven with strong business acumen.Highly organized with strong account management skills.Strategic thinker with the ability to execute tactically.Strong interpersonal skills to influence and lead cross-functionally.Ability to develop and execute strategic plans that align with client and company goals.Excellent multi-priority management and resource allocation.Professional communication to cultivate relationships with internal and external colleagues; flexible in approach.Self-motivated, organized, and able to work in a fast-paced environment.Proven track record of successful product launches.Proficiency in CRM software and Microsoft Office Suite.Travel and Why Choose UsExpected Travel: 80% (in territory or attending internal meetings and scientific congresses)Why Choose Us?Be part of a team bringing the miracles of science to life.Grow your talent and career through promotions or lateral moves, in the US or internationally.Receive a thoughtful rewards package recognizing your contribution and impact.Access health and wellbeing benefits including comprehensive healthcare and parental leave.This position is eligible for a company car under the Fleet program. Candidates must complete fleet safety training and maintain an acceptable driving record.Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, disability, veteran status, or any other characteristic protected by law.#GD-SG#LI-GZ#LI-RemoteAll compensation will be determined commensurate with experience. Employees may participate in company benefit programs; additional benefits information can be found here. #J-18808-Ljbffr

Created: 2025-09-21