Employee Success People Consultant
salesforce.com, inc. - Chicago, IL
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OverviewSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You are the future of Salesforce. We are seeking several U.S.-based Employee Success People Consultants (ESPC) to join our ES organization. This role will have significant scope and impact, partnering closely with ES teams including ESBPs, ES Data Analytics, Talent Development, People Services & Operations (PS&O) and Compensation to coordinate, roll out and complete ES programs and initiatives that support the business needs of the organization.The ideal candidate is one who is interested in making an impact at scale in one of the fastest-growing companies and the industry; excels in a fast-paced, high-engagement environment; and is looking to work with a strong ES Organization.ResponsibilitiesPartner with the ESBPs and the business units they directly support to deliver on the organization's talent strategy. Initiatives range from complex to highly complex where the impact is significant in assisting the client's needs. Initiatives include employee retention, talent assessment, succession planning, compensation (equity, bonus, merit), mobility, change management, and other talent related initiatives.Partner with and between our Centers of Excellence (COEs) and global HR partners to deliver seamless human resources processes, programs and insights across the organization.Work directly with people leaders and employees to resolve medium to complex issues.Create tools, templates and resources for consistent service delivery at scale.Provide operational and analytical support to the ESBP leaders with quantitative data in supporting tactical and strategic HR initiatives.Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover, build narratives using data and insights, and partner with ESBPs to establish recommendations for improvement based on analysis.Requirements and Key SkillsExperience working closely with ESBP, ER, managers, and employees to handle a variety of issues and execute on solutions and strategies in all areas of Human ResourcesDemonstrated ability to support diverse, geographically dispersed, multicultural fast paced environmentDemonstrated ability to be a self-starter and proactiveComfort with ambiguity and proven agent for changeProven ability to mentor, coach and onboard other team membersAbility to develop effective relationships across all levels of the organization with diverse client groupsExcellent verbal and written communication skills; must be a strong and succinct communicatorDemonstrated ability to maintain confidentiality in all aspects of job responsibilities, including handling highly sensitive dataAbility to ramp up quickly, recognize Salesforce's unique culture and proactively help identify issues/areas of development.Ability to collect, assimilate, analyze, and present data. Strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software; Workday, Tableau, and Salesforce a plus.Ability to take trends and data, boil them down to presentable themes and connect the dotsAbility to partner with COEs to design, build, and implement programs and processes to support business needsAbility to deliver difficult feedback, coach leaders through difficult scenarios, and facilitate team discussionsGeneral knowledge of employment policies and practicesKnowledge of staffing, compensation, and talent management best practicesEducation & ExperienceBachelor/'s degree or equivalent relevant experience3-7 years of HR Generalist, HR Operations or HR Analytics experienceUnleash Your Potential. When you join Salesforce, you/'ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we/'ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what/'s possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that/'s inclusive, and free from discrimination. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: For Washington-based roles, the base salary hiring range for this position is $101,900 to $140,200. For Illinois based roles, the base salary hiring range for this position is $101,900 to $140,200. #J-18808-Ljbffr
Created: 2025-09-21