Pega Senior Manager, IT

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the pany OverviewSpectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobileservice, most reliable internet service, most viewed live TV app, and the most advanced WiFi. We are transforming the next era of connectivity andentertainment experiences. The diversity of experience available within Spectrum’s Product andTechnology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.Are you ready to partner with senior leadership to build and implement corporate IT initiatives that align with Spectrum's strategic goals?BE A PART OF THE CONNECTIONAs a Senior Manager, IT you will implement IT standards and policies, manage the development and acquisition of new technologies, and oversee their deployment to enhance internal operations and data delivery.WHAT OUR SENIOR MANAGER OF IT ENJOYS MOSTOversee multiple and/or large departments within ITBuild and implement IT plans according to the IT and corporate strategyManage the maintenance and enhancement of hardware and software systems that support field business applications and local area networks/wide area networks (LAN/WAN) for employeesEnsure uninterrupted IT network support by setting and communicating maximum performance standards to employeesEnsures compliance with IT standards, policies and proceduresAccountable for respective budgetsWhat You’ll Bring to SpectrumRequired QualificationsEducationBachelor’s degree in Information Technology, Computer Science, MIS or related field or equivalent work experienceExperience7+ years IT work experience5+ years leadership experience2+ years project management experienceSkillsAbility to read, write and speak the English languageBasic computer skills, with proficiency with Word and ExcelAbility to recruit, motivate, develop, and direct people as they work, identifying the best people for the job; experience leading others and providing constructive feedbackKnowledge of computer and/or network systems, applications, procedures and techniquesDemonstrated knowledge of information technologies and methodologies related to assigned IT segment or areaDisplay a sense of urgency to resolve issues quickly and efficientlyA team player with the ability to enable changes in the business processes and ability to work cooperatively with all groups is essentialDemonstrated ability to meet rigorous deadlines while managing multiple projects concurrentlyAbility to make decisions and solve problems while working under pressureDemonstrated work ethic; displays a high sense of urgency to resolve issues quickly and efficientlyProven knowledge of information technologies and methodologies related to assigned IT segment or areaPreferred QualificationsStrong understanding of Pega Cloud Platform, including design, architecture, and implementation.Experience implementing Pega CDH solutions and Next Best Action strategiesAbility to lead and mentor a team of developers and analysts.Strong decision-making skills and ability to manage complex projects.Ability to interact effectively with stakeholders at all levels.Travel Ability:Office EnvironmentSchedule:Full TimeThis position is eligible to work in a hybrid work model (combination of in-office and remote days)SPECTRUM CONNECTS YOU TO MOREInnovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industryDynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the companySupportive Teams: Who you are matters here. And, we aim to foster an inclusive workplacewhere every person is empowered to bring their best ideas.Total Rewards: See all the ways we invest in you—at work and in lifeApply now, connect a friend to this opportunity or sign up for job alerts!IGN610 2025-59963 2025Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. #J-18808-Ljbffr

Created: 2025-09-21