Hotel Manager

Compensation: $125,000 to $140,000 per yearWhat's in it for you…Insurance enrollment available from DAY 1!Paid time off available from DAY 1!Holiday pay available from DAY 1!Hotel and travel discounts at worldwide destinations!Professional development and promotion opportunities!About this job…The Hotel Manager is responsible for the overall operation of the hotel including front office, housekeeping, food services, and maintenance. The Hotel Manager help set the culture of the workplace with an unwavering emphasis on guest satisfaction and associate performance. Tasked with cultivating a best-in-class team, the Hotel Manager works closely with the hotel team on hiring, training, and retention efforts. Additionally, the Hotel Manager assists management of hotel profitability though effective resource utilization. Successful Hotel Manager will lead a well-functioning hotel operation, meet revenue budgets, proactively address guest concerns, inspire associates to deliver on expectations, and promote a diverse and inclusive environment for all hotel guests and associates.What you’ll be doing…Proactively address guest concerns by ensuring appropriate, accessible, and convenient amenities and service offerings.Effectively manage budgeted revenue by partnering with sales and revenue management.Control purchasing to ensure effective management of controllable expenses.Hire, train, and motivate an effective hotel team to deliver on guest expectations.Promote a diverse and inclusive environment for all hotel guests and associates by building relationships with hotel leaders to promote a positive culture.Lead the hotel team through personal example while inspiring hotel leaders to uphold the culture of the company and hotel.Effectively communicate with all hotel departments to ensure availability of supplies and tools needed to perform work.Listen to guests and empathize with their challenges and act on guests concerns.Always maintain professionalism consistent with hotel brand and company expectations.Know, maintain, and communicate hotel emergency procedures; inform and assist guests and operations in emergencies.Success factors…Experience & Education:5+ years of hotel management experience, preferably with the same brandExperience or involvement with sales and revenue management preferredExperience or involvement with Food & Beverage preferredBachelor’s degree or equivalent education and experience requiredValid driver’s licenseCommunication:Excellent verbal and written communication skills, including strong diplomacy skills with focus on problem solvingStrong administrative skills with intermediate experience with Microsoft Office systemsMust be able to speak, read, and write in primary language used in the workplacePhysical:8+ hours per day; stand, sit, and walk frequently throughout the workdayLift, lower, push, pull, and maneuver up to 30 pounds occasionallyAbout First Hospitality…Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.Notice of Collection for California Applicants:The Anaheim Marriott Suites is the premier and largest Marriott all suites full-service hotel located just one mile from the Disneyland Resort attractions and the Anaheim Convention Center. The Marriott Suites features 371 spacious two-room suites, a contemporary lobby and 10,000 square feet of flexible meeting space catering to a variety of social events, meetings and weddings.Enjoy our spacious suite designed with a living room and a separate bedroom area. Guests will appreciate such amenities as a large well-lit desk, wireless high-speed Internet access, voice messaging, two remote-controlled televisions, iron & ironing board, coffee/tea maker, mini refrigerator, room service, dry cleaning service and laundry facilities.Guests can work out on state-of-the-art exercise equipment, relax in the outdoor pool and whirlpool. Dine in Route 22 Restaurant & Lounge, an American Restaurant or indulge in the simple luxuries of our very own Starbucks, just off the Lobby. Prepaid cards not accepted at check-in. #J-18808-Ljbffr

Created: 2025-09-21