Principal, Business Development - Systems Engineering

Principal, Business Development - ModernizationBoston, MA; Charlottesville, VA; Columbus, OH; Durham, NC; Remote, USWho We AreWelcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS , one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions.With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.LocationThis role will operate remotely OR be based out of one of our major North American office locations - Charlottesville, VA, Durham, NC, Columbus, OH, and Boston, MAThe OpportunityThe Principal, Business Development - Digital Services role is responsible for leading relationships and pursuits of key strategic accounts within our Digital Services offerings - Modernization, Enterprise Applications, Cloud Engineering, and Quality Assurance & Test Engineering. This role will operate across our core industry verticals such as Telecommunications, Financial Services, Healthcare, and Consumer. The Principal will ensure that all aspects of account work, from strategic development to execution, exceed client expectations. While working with Business Development and Marketing leadership on a combination of product, brand, market, and sales strategies, the Principal will coordinate new leads, field new business opportunities, and win new business.ResponsibilitiesIdentify target accounts to optimize services and communicate TELUS Digital's capabilities to clientsCompetently articulate product features to implement technology solutions successfullyYou’ll collaborate with teams across TELUS Digital to craft executive-level proposals, pitches, and SOWs for prospective and existing clientsCultivate and extend existing C-level relationships with current clientsYou’ll team up with our delivery leadership to respond to opportunities and team-sell through RFP responses or other types of sales cyclesAdvise TELUS Digital internal teams on industry and vendor trends to remain well-positioned to assist our clientsMaintain deep relationships across a variety of contact center technology partners to ensure the client's best interests are in viewStay abreast of industry trends and advancements in Modernization and other technologies that may impact optimization projects for clients.You must have the ability to travel up to 25% for client visits, pitches, and conferences if based in one of our office locations. A higher percentage (~40%) of travel will be expected for remote team members to maintain a frequent presence in our office locations.QualificationsDeep experience in Modernization engagements for F-500 clients within a top-tier management consulting firmProven record of working across multiple accounts and clients at onceAbility to identify and characterize business issues, while demonstrating a ‘nose for value’ to discern what is importantScope and plan underlying analyses that will yield critical answers to the questions at hand. Understand the required data to complete the analysis and procure it accordingly.Ability to communicate effectively and succinctly, both verbally and on paper, and across all levels of an organization. The ideal candidate excels in client relationships/communication and possesses the executive presence to influence appropriate senior stakeholdersEqual Opportunity EmployerAt TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.For more information on how we use your information, see our Privacy Policy .#LI-TW1What We'll OfferIn addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits:Healthcare benefits - Medical, Vision, Dental401K matchingEmployee Share Purchase PlanCompetitive PTO PolicyEmployee Assistance Program (EAP)Life & Disability InsuranceAnd more!Annual Performance BonusThis position is eligible for anannual performance bonus based on personal, division/business unit, and company performance. The range displayed is only the annual base salary. To maintain equity across the business, annual performance bonus targets are determined by job level, not individual dividual base salaries are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Salary bands are periodically reviewed and updated based on market changes, internal needs, and industry trends. To maintain pay equity for team members, TELUS Digital conducts regular compensation audits.Annual Base Salary Range (Performance Bonus Eligible)$230,000 - $275,000 USDCreate a Job AlertInterested in building your career at WillowTree? Get future opportunities sent straight to your email.Apply for this jobindicates a required fieldFirst Name *Last Name *Preferred First NameEmail *Phone *Location (City) *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn URL (Please list N/A if you don't have one) *How did you hear about us? * Select...Where did you hear about us? * Select...Referring TELUS Digital or WillowTree teammate name if applicable.Are you legally authorized to work in the U.S.? * Select...Will you now, or in the future, require WillowTree to provide sponsorship or sponsor an immigration case in order to employ you? (For example, H-1B or other employment-based immigration case) * Select...Which of the following location(s) would you like to be considered for? Select all that apply. *Columbus, OHRemote, USIf applicable, which consulting firm are you currently at or were most recently a part of? *(USA) Voluntary Demographic QuestionsWillowTree knows incredible talent comes from all backgrounds. Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. We’re deeply committed to building teams that reflect the diversity of the populations we serve.To ensure we’re reaching talent from all backgrounds, we invite applicants to complete the following VOLUNTARY demographic questions. For each question, you have the option to select "I do not wish to answer." Your responses will be processed separately from your application and will not be used in the hiring process or decision. We use this data (aggregate only) to assess and improve our hiring outreach and processes to better include and support individuals of all backgrounds.WillowTree is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. #J-18808-Ljbffr

Created: 2025-09-21