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General Manager

Gold's Gym SoCal Group - Garden Grove, CA

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Job Description

OverviewJoin to apply for the General Manager role at Gold's Gym SoCal Group. Gold’s Gym is growing fast and looking for a General Manager to help us provide world-class service to our clubs and members by utilizing in-depth knowledge of company products and programs. You will cultivate the club's culture by assembling a team of people who are committed to our mission, who love to help others reach their goals, and who believe in our entire community's health and wellness. We’ll challenge your skills, talents, and abilities and reward your every success.We are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees, applicants, vendors, and members alike.ResponsibilitiesAssemble and manage a fully engaged and high-performing membership team that aligns with company initiatives and culture.Ensure that project/department milestones/goals are met and adhere to approved budgets.Enforces all club rules, policies and promotes proper execution of all procedures.Keep the club fully staffed through review of applications, interviewing, and making hiring recommendations to the general manager.Drive results and continuous improvement in Service and Fitness categories through the application of strong business acumen, relationship-building, individualized communication, and development and accountability of department head team.Plan, organize, and coordinate execution of daily/weekly/monthly club functions to maximize club profit and loss goals with a member-centric focus.Recruit, hire, train, develop and nurture friendly and inclusive team members to support the needs of members. Place the right team members in roles where they can best impact members' goals.Train, develop, and mentor club leaders through observing, coaching, accountability, and leading by example.Problem-solve obstacles with and for your team to guarantee an outstanding member and team member experience. Create a culture of trust through delegating to and empowering your team.Guide department leaders in establishing goals, brainstorming club strategies, and achieving club and career goals, both individually and in groups.Cross-train and transfer skills that enable team members to think creatively and become still a sense of common responsibility and teamwork across club functions to maintain a positive member and team member experience, incorporating diverse strengths and experiences.Collaborate with internal and external partners to continuously grow our member community.Must-Have Qualifications3-5 years of progressive management experience supervising 3-10 employees in a team environment, with measurable outcomes of employee development and promotion.5-7 years of broad retail/hospitality/operations industry experience, requiring high execution in both operations and service, with a focus on high team member and/or customer turnover.Experience managing P&L and trend reports and demonstrated math and analytical/ratio skills.Success in creating new teams and/or rebuilding teams in a collaborative environment.Exceptional communication skills, oral and written, with emphasis on listening.Experience in turning around operationally and/or financially deficient departments or teams.Demonstrated success managing through defined strategy and delegation.High School diploma or equivalent required; a Bachelor's degree is preferred.Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification required.Bilingual pensationCompensation: $70,000.00 - $85,000.00 per year #J-18808-Ljbffr

Created: 2025-09-21

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