Front of House Supervisor

*Company Overview*Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.wagamama is a vibrant restaurant chain that embodies the spirit of authenticity and boldness. Founded in London in 1992, we serve Asian-inspired dishes made from the freshest ingredients, aiming to spread positivity from bowl to soul. With over 130 locations across the UK and America, we celebrate individuality and diversity in our team.Wagamama is looking for passionate leaders to take a seat at _the bench_. Be yourself, lead with purpose, and help write the next chapter in the Wagamama story.We’re on the hunt for a Front of House supervisor—a dynamic team leader who brings energy, hospitality, and a commitment to service excellence in our fast-paced, full-service Asian restaurant with a curated bar program.*position overview |*· Oversee daily front-of-house operations with a hands-on leadership style· Inspire, support, and coach the front-of-house team to deliver standout guest service· Ensure guest satisfaction through prompt issue resolution and positive interactions· Lead by example during busy service periods, stepping into support roles as needed· Collaborate with kitchen and bar teams to ensure smooth, efficient service· Monitor guest flow, wait times, and team productivity to meet service standards· Uphold all safety, sanitation, and food handling protocols*what to expect:** training includes orientation + 5 days of server station skills before moving onto the floor and joining the tip pool* seasoned wagamama trainers on site to teach you all you need to know about how to succeed as a server!* check out this YouTube video: *+ compensation:** medical, dental, vision, accident & life insurance* opportunity for professional growth + progression* Family Meal*experience desired:** 2 year experience working as a supervisor in a full-service restaurant* Amazing guest service and hospitalitybe you be wagamama_This employer participates in E-Verify, a program managed by the U.S. Department of Homeland Security (DHS) and the Social Security Administration (SSA), to confirm that you are authorized to work in the United States._Job Type: Part-time/ Full-timePay: $21-$25 per hourBenefits:* Dental insurance* Employee discount* Flexible schedule* Health insurance* Referral program* Vision insuranceShift:* Day shift* Evening shift* Morning shift* Night shiftAbility to Commute:* New York, NY 10010 (Required)Ability to Relocate:* New York, NY 10010 Relocate before starting work (Required)Work Location: In person#HPJob Types: Full-time, Part-timePay: $21.00 - $25.00 per hourBenefits:* Dental insurance* Employee discount* Health insurance* Paid time off* Paid training* Vision insuranceWork Location: In person

Created: 2025-09-22