MHI Talent Solutions | Director of Business Systems

MHI Talent Solutions | Director of Business SystemsSanta Monica, CAThis pivotal position resides with one of our Talent Solutions client where we have established a strong partnership. The Director of Business Systems will own the end-to-end system roadmap, serve as the integration expert across PLM, Planning, OMS, Fulfilment and Logistics systems, and drive feature enhancements to enable scalable, efficient retail operations. You will partner closely with business leaders across Merchandising, Planning, Buying, and Operations to translate business needs into technology solutions.Role: Director of Business SystemsStatus: MHI is a successful managed services partner and now assisting with their key direct hire needsKey Qualifications/Responsibilities:ResponsibilitiesDefine and own the roadmap for all Merchandising, Planning, OMS and Inventory systems aligned to business goals.Drive feature enhancements, optimizations, and automation across core platforms (OMS, ERP, Planning, PLM, 3PL integrations).Develop and maintain integration flows across Ecommerce, OMS, ERP, 3PLs, PLM, and Planning Software.Manage and optimize data flows for orders, purchase orders, receipts, transfers, shipments, adjustments, and inventory updatesEnsure system uptime, integration performance, and data reliabilityDevelop and maintain integration frameworks and data flows across these systems.Business Partnership & Process EnablementPartner with Merchandising, Planning, and Operations leaders to understand business processes and identify opportunities for tech-enabled improvements.Serve as a trusted advisor to drive process standardization, best practices, and system adoption.Translate evolving business requirements into actionable product/system enhancements.Program & Project ExecutionLead cross-functional projects and implementations — from enhancements to net new system deployments.Manage vendor relationships and SOWs (where applicable).Develop and maintain KPIs and success metrics for system performance and adoption.Oversee day-to-day support model for core systems — triage issues, manage releases, and ensure system stability.Develop a continuous improvement process — proactively identifying areas for optimization and automation.Provide training and enablement to business users.Requirements8+ years experience in Merchandising, Order Management, Inventory, or Supply Chain systems leadership in a retail environment.Hands-on experience with integration platforms (e.g., Celigo, Boomi) and cloud-based infrastructure (e.g., AWS)Familiarity with OMS platforms, particularly Teamwork Commerce or similar systemsStrong understanding of ERP systems, preferably NetsuiteExperience in leading cross-functional technology projects and managing vendors.Understanding of inventory flows, 3PL operations, and virtual location managementExcellent stakeholder management and cross-functional leadership skills.Familiarity with Django-based tools is a plusExposure to wholesale system requirements such as drop ship, EDI, and retailer complianceBasic SQL skills and experience with API-based architectureWorking knowledge of SDLC, change management, and system mapping practicesComfortable working in a lean team — hands-on and strategic.General awareness of SOX compliance, Segregation of Duties, and ITGCCompany Benefits include 100% paid healthcare (medical, dental, vision); Kind Body Fertility Benefits, 401 (k) savings plan with up to 4% match, Unlimited PTO, Employee Discounts, Full Access to LinkedIn learning.Salary range: $185-215kApply for this job*indicates a required fieldFirst Name *Last Name *Email *Phone *Location (City) *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn ProfileAre you legally authorized to work in the United States for our Company? * Select...Please Confirm your Permanent Resident Location (State/City or City/Province) * #J-18808-Ljbffr

Created: 2025-09-22