Offer Management Analyst

JOB SUMMARY - Supports Community Solutions TeamThis position is responsible for gathering specific data and reporting of pricing and promotional offers to maximize revenue and to better assist management achieve business goals such as market share and EBITDA maximization. Assist in the development of a framework that effectively measures offer and pricing performance across customer segments, markets, and products.MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance the customer experience.Streamline Offer processes through automation.Work with cross-functional analytics teams for competitive information and reporting. Maintain standard price lists and promotional pricing by product, market, and customer segment.Collect, review, and interpret competitive intelligence reports and market data to identify trends, pricing benchmarks, and opportunities.Collaborate with management and stakeholders to understand market performance and opportunities across services and segments.Prepare financial models to analyze and assist in the recommendation of pricing and offer changes. Track results and report on key financial metrics related to market pricing and offer strategies.Conduct data analysis in support of a variety of analytic solutions. Ensure compliance with deliverable reporting requirements by performing quality data audits and analysis. Measure results and collaborate to develop projections based on market analytics. Support the evaluation of pricing and offer approaches and elasticity models. Conduct market research to stay abreast of industry trends and best practices.Responsible for ad hoc information and reporting requests from the supervisor. Perform other job-related duties as assigned or apparent.REQUIRED QUALIFICATIONSRequired Skills/Abilities and KnowledgeAbility to read, write, speak, and understand English.Ability to analyze and interpret information.Ability to integrate information from multiple sources.Ability to write data queries utilizing multiple tools to perform data analyses.Ability to prioritize and organize effectively.Ability to integrate information from multiple sources.Ability to document, prepare and present data-driven presentations.Knowledge of software applications such as Word, Excel, Salesforce, etc.Demonstrated knowledge of SQLRequired EducationBS/BA in Marketing, Finance or related field or equivalent work experienceRequired Related Work Experience and Number of YearsMarketing or Finance work experience - 2+PREFERRED QUALIFICATIONSPreferred Skills/Abilities and Knowledge of cable television industryExperience with Marketing Automation platformsKnowledge of marketing research, data analysis, and related functionsPreferred EducationBachelor’s degree in business or related field or equivalent experiencePreferred Related Work Experience and Number of YearsCATV or related work experienceData analysis and reporting or related experience - 2+WORKING CONDITIONSOffice environmentSGN301 2025-62049 2025Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. #J-18808-Ljbffr

Created: 2025-09-22