Staff Product Designer, Marketing Tools

About the teamThe DoorDash Restaurant Services team provides products and services to help Merchants grow, run, and operate their business on their channels - whether that’s in-store, or off-premise. Our suite of solutions help Merchants scale their capabilities, drive more sales, and deliver a best-in-class customer experience - anytime, anywhere guests engage with their brand. Restaurant Services is at a pivotal point of growth. We are expanding fast and defining the vision and strategy for the future as we build our teams. We/'re looking for designers who are excited to drive product strategy for new products and build zero to one experiences.About the roleAs a staff product designer on the Restaurant Services team, you will have a unique opportunity to shape the future of the consumer experience by helping customers save more and build loyalty with their favorite merchants in-store, online, and across DoorDash. This role takes a customer-first approach to providing best-in-class experiences while ensuring Merchants can operate a low friction, positive ROI business that deepens their relationships with their customers over time. You will work with a diverse team of product managers, developers, researchers, content strategists and more across the Consumer and Merchant organizations to deliver great results.We are still in an early stage, which means you/'ll have opportunities to shape our culture and process from the ground up, and work on big, meaningful design problems. Your success requires being able to navigate low- and high-altitude work simultaneously, balancing short-term tactical experiments with longer-term strategic bets that will deliver transformational change for this product space.You/'ll report to our Director of Design, Restaurant Services in our Product Design org. This role is hybrid, working 1-2 days a week onsite (from our SF, NYC, or Seattle offices) and the rest working from home.You/'re excited about this opportunity because you will…Be motivated by early stage product development.Own the user experience of products end-to-end, including contributing to product strategy, running design sprints, and crafting visionsWork on complex, ambiguous problem spaces, working with your team to understand the opportunity, and then chart a path forward.Work cross-functionally with product managers, engineers, and other disciplines to build and ship your designsDeliver and refine clear storytelling around product needs and opportunitiesCreate, collaborate, and refine flows, prototypes, and high-fidelity visualsWe/'re excited about you because…You have 7+ years of work experience and a portfolio showcasing your ability to maintain a high bar for craft at scale. You have experience leading new initiatives and may have prior experience with Loyalty programs or CRM tools for businesses.You think of yourself as a craftsperson pushing the envelope on quality, usually find yourself sweating over the lowest level of details and deeply care about elevating the overall experience.You see yourself as a 0-1 designer who specializes in validating market fit for brand-new products. You can propose creative concepts and seamlessly transition to alternative plans.You are passionate about driving product strategy and vision for new product areasYou skilfully balance strategy, research, interaction design, and visual design to achieve simple and elegant solutionsYou excel at storytelling and convey complex topics clearly and thoroughly to stakeholders at all levels of the pensation and benefitsDoorDash offers a comprehensive benefits package to all regular employees, including medical, dental, and vision benefits, a 401(k) plan with employer matching, paid parental leave, wellness benefits, commuter benefits match, paid time off, and paid sick leave in compliance with applicable laws. See the careers page for more details.Paid time off details vary by role and location. The national base pay ranges for this position in the United States are disclosed on the job posting. Equity grants may be offered in addition to base salary.About DoorDashAt DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company known for delivering food to a company that people turn to for any and all goods. We are growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers.Our Commitment to Diversity and InclusionWe are committed to growing and empowering a more inclusive community within our company, industry, and cities. We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.Statement of Non-Discrimination: We do not discriminate or harass on the basis of protected characteristics and we strive to prevent discriminatory or inappropriate behavior. We value a diverse workforce and encourage applicants from all backgrounds to apply.If you need any accommodations, please inform your recruiting contact upon initial connection.Apply for this jobNote: This post has been refined to remove application form fields. To apply, please follow the official channels on the careers page. #J-18808-Ljbffr

Created: 2025-09-22