General Manager

Essential duties may include, but are not limited to the following: * Strive to enhance our guest experiences at every opportunity by satisfying and exceeding their expectations. * Increase sales and profit by building community relationships/partnerships and providing outstanding product and service. * Ensure an effective work schedule is posted each week. * Demonstrate effective interviewing skills for hiring only top performers. * Responsible for all levels of staffing and new hire orientations. * Ensure all training and certification processes are in place and 100% compliant. * Responsible to provide clear development plans and performance reviews for management staff. * Execute quarterly business plans through the use of systems, training, operation manuals and all other available resources. * Assist Area Development Managers and/or Market Development Manager in the execution of marketing plans. * Continually mentor AGM's and AM's in the operation of a Zaxby's unit and prepare them for the future advancement. * Review daily numbers each day of work and coach and praise their results. * Provide leadership by generating excitement, enthusiasm, a positive mental attitude and commitment toward company objectives. * Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description. Non-Essential Job Functions: * Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following: * Walking, standing or sitting for extended periods of time. * Lifting a minimum 50 lbs. overhead. * Maintain effective audio-visual discrimination and perception needed for: * Making observations. * Communicating with others. * Reading and writing. Position Requirements: * Work a 48 hour week minimum. * Prior to entering position, candidate must pass a drug screen and complete a background check and MVR check. * Subject to periodic and random drug screening. * Subject to annual background check and MVR check. * In-store training program completed. * Online ZFI AM test passed with a 90% or above. * Online ZFI GM test passed with a 90% or above. * In-store ZFI Kitchen Demonstrative passed with a 90% or above. * Successfully completed ZAX, Inc. General Manager training program.

Created: 2025-09-22