Veterinary Client Service Representative

Holden Veterinary Clinic is in search of a full-time Veterinary Client Service Representative to join our growing team! We offer an AMAZING benefits package- which includes paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, parental leave, generous pet discounts, and more! Our Ideal Candidate: An upbeat, self-starter with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets. This experience starts when the client walks through our door and speaks with our Client Service Representatives. This full-time position would require 30-40 hours per week, including some weekends and Holidays. Job Duties: * Communicating via phone, email, and in person with clients and actively listening to their concerns. * Utilizing computer information system to accurately enter client/ patient information, update and maintain medical records. * Processing client payments and invoices. * Scheduling and confirming appointments with patients. * Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies. * Other administrative duties as needed. Job Requirements: * High School Diploma or equivalent, AAS or higher preferred. * At least 6 months of customer service experience. * Veterinary hospital experience is preferred, however not required. * Ability to lift up to 50 pounds, squatting, reach, standing, and walking throughout the day. Compensation negotiable based on credentials and experience with a starting rate ranging from $18-20/hr. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.

Created: 2025-09-22