Collections Specialist

Century Group is partnering with a client that is seeking a Collections Specialist to join their team. Exact compensation may vary based on skills, experience, and location. Expected starting base salary of $50,000 to $55,000 per year. Job Responsibilities: Contacts tenants with overdue accounts to collect outstanding balances through phone, email, and written communicationNegotiates and establishes payment plans while protecting financial interestsServes as the primary contact for tenant billing inquiries and disputesPosts tenant payments accurately and documents all collection activities in YardiEnsures compliance with federal and state laws including FDCPA and fair housing regulations Requirements: Demonstrates strong verbal and written communication skills in tenant interactionsApplies excellent negotiation and conflict-resolution abilities to resolve payment issuesMaintains a high level of organization and attention to detail for accurate record-keepingUtilizes Yardi or similar software to manage collections and financial dataHandles sensitive financial conversations with professionalism and empathy Qualifications: Brings experience in real estate or property management environmentsPossesses proven background in collections, accounts receivable, or related rolesUnderstands landlord-tenant law and collections regulationsAn Associate's or Bachelor's degree in accounting, finance, or a related field (preferred)Communicates effectively with former tenants to resolve outstanding balances REF#50988 #ZR

Created: 2025-09-22