Order Fulfillment Processing Lead

A Day in the LifeAs an Order Fulfillment Processor Lead, you will play an important part in leading the order fulfillment team by ensuring the picking, packing and outbound auditing is processed within client SLA's. You'll be working with products from some awesome clients that are heavily involved in the active lifestyle.What does success look like in this role?As an OFL engaging interactions with the teams will bring success in this role. A keen eye for attention to detail, organizational skills and the ability to motivate and celebrate wins with your team are an integral part of the role. You will be on the front lines ensuring that the processes are being accurately followed and KPI's are being met.The following schedule is available for this role: Saturday-WednesdaySaturday-Sunday, 4:00am-12:30pm, Monday-Wednesday 5:00am-1:30pm Starting Pay: $21.00 per hour (includes $1 shift differential)Location:15101 Santa Ana Ave. #102 Fontana, CA 92337All About YouWhat You'll Bring to the Role:Experience with a warehouse management system (WMS)Excellent communication and interpersonal skillsAbility to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail orientedExperience in leading personnel to ensure all assigned activities are performed effectively and efficientlyHas the ability to be flexible and adapt to changing priorities. The Must Haves:Must have 2+ years of prior experience in warehousing/light industrial, experience as a Lead is a plusMust make current Supervisor/Manager aware of your interest and have their approval PRIOR to applyingProficient with Microsoft Office, specifically OutlookMust be 18 years or older to applyMust have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc. Must make current Supervisor/Manager aware of your interest and have their approval PRIOR to applyingBilingual (Spanish/English) preferred but not requiredThings You Will be DoingOversee the training and cross-training of team membersLead and delegate a variety of order fulfillment tasks while working within SLACollaborate with the Supervisor by planning labor requirements based on forecast and direction from the Client Services teamPicking, packing, scanning, tagging along with other general warehouse dutiesFollowing NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)Keeps work and storage areas in a safe, clean, and tidy condition at all times.PerksStaff purchase program - wear the brands you love! Staff benefits plan - choose the benefits that are right for you! Flexible and fun work environment - work hard and play hard! Internal opportunities - we believe in growing our own! NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Created: 2025-09-22