Mortgage Loan Consultant (Richmond)

Job Overview: Loan Consultants are energetic sales professionals that provide unrivaled savings and service to clients who are buying, selling, or refinancing a home. Loan Consultants are licensed loan originators, but with a positive twist as leaders of CapCenters innovative home purchase and refinance programs. They are experts on the entire home purchase process and offer clients the full array of CapCenter services, including representation by a CapCenter realtor for buying and selling a home, as well as purchase and refinance loan products. CapCenters greatest asset is its loyal base of repeat clients who serve as ambassadors to their friends, family, and co-workers. It is the job of Loan Consultants to convert todays prospects into tomorrows loyal clients to generate repeat business and customer referrals. As a sales professional you will also be expected to support business development by serving as the accountable executive over group relationships that you help to construct. Responsibilities: Serve as Client Representative. As the name implies, you are the clients representative and trusted advisor throughout the process. This means maintaining contact with the client to ensure that all members of CapCenters professional teams properly perform their services to the clients satisfaction. Assuring the clients overall satisfaction is a core responsibility of the Loan Consultant. Land Business. Sell CapCenters full-service home purchase and refinance programs to prospective clients. Programs include the mortgage loan program, and representation by a CapCenter realtor to buy or sell a home. Loan Consultants are experts in all CapCenter services and are responsible for getting hired as the clients primary representative, and to get CapCenters realtors and other purchase professionals hired as appropriate to meet the clients needs and circumstances. Serve as Loan Originator. As a loan originator, the Loan Consultant is directly responsible for identifying and fulfilling the clients mortgage loan requirements. Successful Loan Consultants will develop more loan business than they can handle and will be supported by junior team members as needed. Generate Future Business. The Loan Consultants job continues after the initial transaction is completed. An effective Loan Consultant generates repeat business and customer referrals from his or her past client base, assisted by CapCenters marketing and e-commerce professionals. Business Development. Loan Consultants with a proven record of success may be assigned to attract and land prospective clients from businesses, groups and individuals through relationships developed in conjunction with the Companys marketing and business development professionals. Qualifications: Candidates for the Loan Consultant position must have confidence and genuine enthusiasm for helping clients achieve their goals in the area of real estate and home finance. Analytical skills and the ability to communicate effectively are necessary, along with the following minimum attributes and qualifications: Ability to multi-task in a fast paced environment using time management to meet deadlines. Must be a licensed Loan Originator or have the knowledge and desire to become licensed. Business, Economics, Accounting or Finance Degree, or 3+ years of financial service experience. In-depth understanding of the full Real Estate Purchase and Sales cycle. Proven professionalism, ethics and character. Competitive drive for constant improvement. CapCenter offers a competitive benefits package that includes a Base Salary, Commission, 401k, Health Insurance Benefits, and Paid Vacation. We are an Equal Employment Opportunity Employer.

Created: 2025-09-22