ASSISTANT COMMISSIONER

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121). The New York City Department of Homeless Services (DHS) is the largest Organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and Nonprofit Organizations, DHS works to prevent homelessness before it begins, reduce street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity. DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness. The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency's Single Adult, Adult Families and Families with Children's intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City's most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year. The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services M-IV to function as an Assistant Commissioner who will: * Oversee all operations and programs related to the Resource Room, the Community Bridge Resource Team, the Child Wait Space, and Intake and Departure at the PATH Family Intake. * Head the coordination of medical referrals with on-site medical provider staff to assist clients with mental health evaluations, medical assessments, and issuance of referrals. * Manage the intensive Resource Room engagements, including relocation services, and connects clients to other homeless prevention services such as Homebase and HRA's Homeless Diversion Unit, as well as other community-based organizations. * Direct the front-line personnel staff responsible for prescreening, triaging, and registration of applicant interviews, and the investigation process. * Steer the administrative, operational, programmatic, and related issues affecting the management of the Intake and Resource Room process. * Collaborate with Maintenance and Repair, DHS Police, and contracted services (FJC Security, Vallo Transportation, and Maramount Food Services mange physical maintenance, security, provision of client supplies, transportation, funds disbursement, and food services. * Supervise the management and operation of the unit, ensuring that management and staff can investigate cases of families experiencing homelessness, and make a proper determination in a timely manner. * Oversee the direct management and supervision of the day-to-day daily operations and monitors all referrals processes to HRA Diversion and NoVA Units, the Medical Provider, Prevention Services, Homebase, ACS and DOE. * Ensure monitoring and oversight of the Path program's compliance with regulations managing the intake section of DHS PATH. Hours/Schedule: Mon-Friday 8:00 am - 4pm Based on 24/7 coverage. ADMINISTRATIVE DIRECTOR OF SOC - 10056 Minimum Qualifications 1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or 2. Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows: (A) A master's degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or (B) Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in "2(A)" above for each year of experience up to a maximum of three years; or (C) A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience. However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above. Preferred Skills * Demonstrate initiative and intellectual creativity actively seeks opportunities to improve systems and processes identify solutions convey vision for change while managing risk aversion openness to inquiries. - Ability to communicate highly complex information clearly and succinctly, both orally and in writing. - Demonstrate leadership qualities, effectively lead large groups of people recognize high performance and hard work hold staff accountable for their work and address poor performance delegate appropriately and manage accountability. - Ability to adapt to rapid change, multi-task, and meet restrictive deadlines and - Excellent verbal and written communication skills, as well as strong listening skills. 55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at Residency Requirement New York City Residency is not required for this position Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Created: 2025-09-22