General Manager

WHO WE ARE The Wolf’s Tailor is recognized nationally for our progressive take on food and beverage. We explore the intersections of deliciousness and sustainability while always operating in defense of the maker. Our seasonal tasting menus are grounded in local sourcing and global inspiration with creative and unexpected approaches to hospitality. Our wine program reflects that same ethos: conscious, low-intervention, expressive, and thoughtfully disruptive. We form part of Id Est, a restaurant group that stands for ethos-driven leadership where food and beverage act as a medium for change.  WHO YOU ARE You believe hospitality can be both disruptive and elegant. You care deeply about sustainability, as well as systems, sourcing, and workplace culture. You’re hungry to push boundaries, uplift the guest experience, and work with a team that values curiosity, accountability, and impact. The General Manager is at the heart of it all—leading both FOH and BOH teams, managing day-to-day operations, and setting the tone for exceptional service and guest experience. This role combines strong operational oversight with a deep love for food, beverage, and team building—bringing the spirit of The Wolf’s Tailor to life every day. Key Responsibilities: Lead daily operations across all service areas, ensuring a high standard of hospitality, efficiency, and cleanliness.  Manage and support all FOH and BOH staff, including hiring, training, scheduling, performance management, and ongoing education.  Oversee financial operations: manage labor, inventory, COGS, budgets, payroll, and provide timely reporting and analysis.  Ensure all administrative systems are maintained, including Toast POS and Payroll, OpenTable, Margin Edge, 7 Shifts, and HR compliance.  Respond to guest inquiries and reviews, coordinate large parties, events, and buyouts in collaboration with the chef and beverage teams.  Uphold a collaborative and respectful workplace culture; serve as the leadership presence during service and a mentor to staff.  Maintain strong vendor and facilities relationships, ensure compliance with all health, safety, and labor standards.  Contribute to ongoing operational strategy, process improvements, and alignment with Id Est’s cultural and sustainability goals. Qualifications: 5+ years of General Manager experience in high-level, hospitality-driven environments.  Proven leadership managing teams of 40+ in Michelin-style concepts Strong financial acumen and systems knowledge (Excel/Google Sheets, POS systems, payroll, AP and invoice management, scheduling, and cost management tools).  Excellent communication skills and a proactive, solution-oriented mindset.  Availability to work evenings, weekends, and holidays.  Experience in event planning, programming, or seasonal initiatives is a plus. What We Offer:   Competitive pay with flexible paid time off   Comprehensive health, vision, and dental insurance   Optional accident insurance for added peace of mind   Retirement savings plan with company contribution match   Daily family meal during shift   Exclusive dining discounts across all Id Est venues   Ready to lead something special? If you’re passionate about hospitality, driven to grow, and excited to make your mark, we’d love to connect!

Created: 2025-09-23