Project Manager

Project Manager – Installation Services Location: Leola, PA Reports To: Engineering Manager Position Overview The Project Manager will oversee all aspects of storage rack installation projects from purchase order receipt through final customer acceptance. This role will be responsible for developing and implementing standardized tools, processes, safety requirements, and communication protocols to ensure safe, efficient, and high-quality installation by subcontractors. In addition to managing current installation projects, the Project Manager will play a critical role in shaping the future of our installation division by building it into a standalone profit center that expands into maintenance and aftermarket services. Key Responsibilities • Manage storage rack installation projects from order receipt through customer sign-off, ensuring scope, schedule, safety, and quality objectives are met. • Establish and enforce safety requirements, training standards, and compliance protocols for subcontracted installation crews. • Build and manage a reliable network of qualified installation subcontractors, including recruitment, onboarding, training, performance evaluation, and relationship management. • Travel to job sites across the U.S. to support pre-installation planning, site assessments, installation oversight, and project closeouts. • Collaborate with engineering, operations, and sales to ensure smooth project handoffs and customer satisfaction. • Track project costs, schedules, and risks; provide reporting and recommendations to leadership. • Drive continuous improvement in installation efficiency, safety, and customer experience. • Contribute to strategic planning for the installation business as a separate profit center, including the development of maintenance and service offerings. Design & Quoting • Assist in designing rack systems and preparing quotes. • Review and proof layout drawings, BOMs, and proposals for accuracy and feasibility. • Work with Project Engineer to schedule review meetings with sales team, customers and installation crews. Process & Tool Development • Develop and maintain standardized installation tools, templates, and documentation (e.g., instructions, scopes of work, project checklists). • Establish and refine internal and external processes for scheduling, coordination, and project reporting. • Provide dealers and customers with clear installation guidelines to support success and consistency. • Drive continuous improvement in processes, tools, and practices that enhance installation quality, efficiency, and safety. • Create and manage communication protocols between internal teams, subcontractors, and customers to ensure clarity and accountability. • Support Quality department on resolution of customer quality issues and complaints. Qualifications • Bachelor’s degree in Construction Management, Engineering, Operations, or related field (preferred). • 7–10 years of project management experience, preferably in steel erection, material handling, or industrial equipment installation. • Strong knowledge of construction safety standards, OSHA requirements, and subcontractor management. • Ability to read and interpret technical drawings and specifications. • Proven ability to develop and implement processes, tools, and best practices in a project-driven environment. • Strong communication, organization, and problem-solving skills Proficiency in project management software (MS Project, Smartsheet, or equivalent).

Created: 2025-09-23