Team Member

Position Title: Restaurant Team Member Reports To: Restaurant Manager Overview: A Dunkin' Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin' operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace. Responsibilities Include: * Follow Brand standards, recipes, and systems * Follow food safety standards * Prepare food and beverages * Assemble and package orders * Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions * Maintain a clean and organized workstation * Clean equipment, service areas, and guest areas * Stock items, such as cups, lids, etc. at the workstation * Take orders at the Drive Thru or Front Counter and handle payments (if applicable) * Meet speed of service standards while delivering accurate orders to guests * Serve and communicate with guests * Maintain a guest-focused culture in the restaurant * Communicate effectively with managers and coworkers * Organize and maintain stock room and refrigerated areas Education/Experience: * None Key Competencies: * Works well with others in a fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and adapt to change * Guest focused Physical Demands/Working Conditions: * Standing on feet * Repetitive motion, including bending, stooping, and reaching * Lifting objects, including boxes, ice, and product up to 20lbs (if applicable) * Working in a small space Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organization's legal counsel or other professional advisor.

Created: 2025-09-23