Banquet Supervisor | Full-Time | Rentschler Field

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.OverviewThe Banquet Supervisor oversees all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service. Banquet supervisors are also responsible for training and coaching of the banquet staff.This role pays an hourly rate of $20.00-$25.00Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)This position will remain open until October 3, 2025.ResponsibilitiesApproaches all encounters with guests and colleagues in a friendly, service-oriented mannerMaintains constant communication with guests and on-site contact to ensure all expectations are met or exceededRemains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfactionCoordinates with other departments to arrange for the delivery of requested services.Maintains constant contact with kitchen staff to ensure complete effective communication between food production and food serviceEnsures all functions are set and staff is prepared and organized before required time on BEOInspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractiveEnsures proper setting of buffet tables and other food service tablesArranges for and ensures proper sequence of service for each eventSupervises clearing and post function cleanup and garbage removalMaintains clean and orderly back areas, pre-function areas and storage areasAssures that all china, glassware, silverware, linen, etc are returned to their proper location after each eventSupervises the handling, storage, and security of all catering service equipment and decorAssists with staff training programs Conducts regular staff meetings to build rapport and ensures colleagues are well informedClearly projects the visions of the department and measures progressAttends weekly food and beverage meeting to continuously evaluate strategies and ideas for enhancement to benefit the guest experienceReviews scheduling and labor needs to meet the guests needs as well as maximize efficiencyWork with the Executive Chef to ensure appropriate inventories are stocked including food and beverage and non-food and beverage items used for Food and Beverage eventsWork with the Event/Sales Manager(s) to ensure quality and accuracy of set-ups within all catering roomsBecome familiar with the computer systems and technology currently in use in the various food and beverage areas, and administration as it relates to food and beverage, from both a hardware and software perspectiveQualificationsAssociate's degree (A.A.) or equivalent from two-year College or technical school; one year to two years related experience and/or training; or equivalent combination of education and experienceNationally recognized, advanced food service sanitation training course certificationValid Managers ServSafe Certification Valid Alcohol Service PermitFamiliar with inventory cost control and menu planning.Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+Working knowledge of Point of Sale and timekeeping systemsPrevious supervisory experience is requiredKnowledge of food and beverage operation and preparation is requiredCash handling abilities; basic math skills including significant number manipulationAbility to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirementsGood verbal and written communication skillsMust have a flexible schedule, be highly motivated and quality drivenDetail oriented yet able to excel while multi-taskingAble to accept responsibility and lead by exampleCash handling and computer skillsExcellent communication skillsAble to lift 25 LBS

Created: 2025-09-23