Lead Retail- Detroit Lions

JOB SUMMARY: The Retail Lead (part-time) plays a critical role in the store and/or venue assisting the Leadership team with creating the ultimate game day and fan experience by leading the front-line Retail Associate team. The Retail Lead will drive results through coaching Retail Associates to carry out operational excellence expectations. The Retail Lead will be expected to work a part-time schedule which will includes days, nights, weekends, extended hours on game days and during events. General Duties and Responsibilities: * Drive sales results by consistent execution of daily operations * Support back of house operations; maintain stockroom organization * Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines) * Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time) * Work with Retail Associates to ensure an exemplary fan experience * Communicate expectations for assignments and projects to Retail Associates * Provide training and assistance to Retail Associates as required * Coach Retail Associates based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience * Understands Fanatics Values and how they relate to their role * Perform 'Manager on Duty responsibilities' as needed Education, Experience and Requirements * Minimum 18 years of age, * Minimum one year working in retail or sales preferred * Ability to work independently and responsibly in a fast-paced environment * Foreign language skills are a plus Job Knowledge, Skills and Abilities * Possess a fun, outgoing, confident, professional demeanor * Prior leadership experience preferred * Ability to work well with all levels of management, build partnerships and coach teams * In partnership with leadership team act decisively to solve problems * Ability to represent Fanatics/League/Team Values and standards * Ability to balance and prioritize multiple projects while remaining calm under pressure * Strong communication, literacy, and numeracy skills Physical Demands: * Regularly required to sit stand, reach, bend and move about the facility as needed * Must be able to lift and carry up to 30 lbs. * Game Day/Event scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop

Created: 2025-09-23