Account Executive - Enterprise (Manufacturing)

Account Executive - Enterprise (Manufacturing)Account Executive - Enterprise (Manufacturing)2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.This range is provided by Freshworks. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$128,000.00/yr - $165,000.00/yrOrganizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.There’s another option. Freshworks. With a fresh vision for how the world works.At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.Fresh vision. Real impact. Come build it with anizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.There’s another option. Freshworks. With a fresh vision for how the world works.At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.Fresh vision. Real impact. Come build it with us.Job DescriptionAs an Account Executive, Enterprise, (Manufacturing vertical) you will play a pivotal role in expanding Freshworks’ footprint within manufacturing organizations. This role focuses on engaging multiple stakeholders across manufacturing operations, delivering customized ITSM and EX solutions, and empowering organizations to drive productivity and employee satisfaction through our advanced software. You’ll thrive in complex, consultative sales processes with high-budget deals and medium-to-long sales cycles, helping manufacturing organizations improve employee workflows and IT efficiency. As an Enterprise Account Executive, you will be responsible for sourcing a mix of new business logos as well as cross-selling into a bookQualificationsKey ResponsibilitiesSolution Selling: Develop tailored ITSM and EX strategies for manufacturing organizations, demonstrating how Freshworks’ solutions optimize productivity and enhance employee engagement across corporate and factory environments.Stakeholder Management: Collaborate with diverse decision-makers and C-level executives, including IT leaders, operations managers, and HR administrators, to address unique challenges within manufacturing organizations and deliver impactful outcomes.Pipeline Management: Build, maintain, and execute a robust sales pipeline, ensuring consistent progress through medium-to-long sales cycles tailored to the needs of the manufacturing sector.Customized Engagements: Create and present compelling value propositions that align with organizational goals, priorities, and budgets.Collaborative Approach: Partner with Marketing, Solutions Engineers, and Customer Success teams to create seamless, end-to-end experiences for prospects and clients in the manufacturing vertical.Experience:5–10 years of proven success in SaaS enterprise sales, with strong experience in ITSM and EX solution selling.Prior experience selling to manufacturing organizations is not necessary, but is a plus.Expertise:Advanced knowledge of SaaS platforms and their role in driving operational efficiency within manufacturing operations.Skills:Mastery in solution selling and pipeline management.Strong presentation skills and thinking creatively to position Freshworks in the marketSuper-accountability of pipeline generation, for both new and existing businessSelf-starter and highly motivatedStrong analytical abilities to assess customer needs and provide tailored recommendations.Great at driving a process and delivering valueStrong planning and internal resource management skillsHands-on experience with ITSM solutions and EX platforms designed to improve productivity and employee engagement in manufacturing environments.Knowledge of how Ai can be leveraged for operational efficiencyAdditional InformationAdditional InformationThe annual base salary range for this position is $105,000 — $150,000 USD + Variable Compensation (where applicable)Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available.Freshworks Benefits: Freshworks offers multiple options for dental, medical, vision, disability, and life insurance. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Freshworks by 2xSign in to set job alerts for “Enterprise Account Executive” roles.Boston, MA $100,000.00-$200,000.00 2 days agoSales Executive - (OTE $150,000/year USD), CXT SoftwareEnterprise Account Executive - NortheastBoston, MA $90,000.00-$130,000.00 2 weeks agoBoston, MA $112,500.00-$147,500.00 1 day agoEnterprise Account Executive (Remote - Boston)Boston, MA $98,000.00-$122,000.00 2 days agoBoston, MA $132,960.00-$166,200.00 2 weeks agoAccount Executive - Boston, MA - Oncology SalesBoston, MA $138,400.00-$186,840.00 2 days agoOutside Sales Account Manager - Industrial Component Service and RepairSr. Regional Director, Key Accounts -EastBoston, MA $175,000.00-$235,000.00 1 day agoBoston, MA $150,000.00-$350,000.00 5 days agoGreater Boston $140,000.00-$160,000.00 3 days agoEnterprise Account Executive - Scientific Data Cloud (US)Senior Account Executive, Enterprise Brands - Performance Marketing SolutionsBoston, MA $22,000.00-$94,000.00 2 weeks agoBoston, MA $75,000.00-$85,000.00 4 weeks agoAccount Executive Senior-Imaging SuppliesDedham, MA $61,800.00-$92,520.00 2 weeks agoSr. Enterprise Account Executive (Selling Scientific Data Cloud into Big Pharma) - US RemoteWe’re unlocking community knowledge in a new way. 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Created: 2025-09-23