Senior User Experience Researcher(Bangkok – Based, ...

OverviewSenior User Experience Researcher (Bangkok – Based, Relocation provided)Join Agoda as a Senior User Experience Researcher. This role is Bangkok-based with relocation assistance. The Senior UX Researcher owns end-to-end planning, execution, analysis, and reporting of research projects, and provides outputs that inform product decisions and strategy.ResponsibilitiesLead core end-to-end research activities, including defining objectives, hypotheses, methodologies, execution, analysis, and communication of results.Drive research objectives and ensure findings inform product design, user experience, and business direction.Demonstrate critical thinking beyond explicit business requests; collaborate with product, design, and engineering teams.QualificationsMaster Degree or equivalent in Computer Science, Human-Computer Interaction, Information Science, Psychology, Social Science, or related field10+ years of relevant experience in consumer-facing business domainsStrong planning, scoping, conducting, analyzing, and communicating researchExperience with qualitative methods (interviews, diary studies, direct observation, think-aloud usability testing, etc.)Experience with quantitative research (metrics, survey design, sampling, cross-tabs, basic statistics)Experience evaluating, negotiating, and working with external research vendorsAbility to articulate user problems and business opportunities to diverse stakeholders using quantitative and qualitative dataStrong critical thinking, storytelling, and communication skills (English)Collaborative, data-driven approach in a dynamic environmentCollaborationDrive cross-discipline collaboration through research insights and activitiesCollaborate effectively with other researchers and disciplines with clear ownership across shared workCommunicate clearly; tailor messaging for different audiencesResearch Community ContributionsContribute to the research community by sharing methodologies, mentoring, or coaching other researchersAdditional InformationLocation: Bangkok, Thailand (Bangkok-based with relocation provided)Seniority level: Mid-Senior levelEmployment type: Full-timeIndustry: Technology, Information and InternetEqual Opportunity EmployerAt Agoda, we pride ourselves on equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, or other legally protected characteristics. All qualifications are considered regardless of background; recruitment is merit-based.We will keep your application on file for future vacancies; you can request removal at any time. For more details, please read our privacy policy.Disclaimer: We do not accept unsolicited third-party or agency submissions. Agoda reserves the right to hire directly without a recruitment fee. #J-18808-Ljbffr

Created: 2025-09-23