Principal Technical Architect (Salesforce)

About LumenLumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.The RoleWe are looking for a Principal Solution Architect to lead the technical design of work to be performed in automation forward systems. The role requires a strong technical background, excellent leadership skills, and the ability to drive strategic initiatives. This role will be responsible for engineering the connective tissue between systems with an automation forward mindset, including defining, documenting, and governing the technical processes and protocols that enable execution of functionality which deliver on business needs through systems that work together seamlessly. The candidate will understand, direct and execute using deep technical knowledge.The candidate will perform deep technical process and system design, ensuring that system-to-system interactions are robust, scalable and well-documented. This includes defining data flows, interaction and integration contracts, error handling protocols, and automation algorithms across a complex cloud-native and cloud-ready ecosystem. Desired experience includes iterative delivery, scaling, telecommunications level networking, managing multiple efforts, and a record of delivery under pressure. The role requires an ability to adapt to evolving technologies, changing project priorities, and guiding the team through the journey in close partnership with our business stakeholders and engineering teams.LocationThis is a work from home position within the US.The Main ResponsibilitiesTeamworkCollaborate across Lumen and demonstrate leadership with a high level of engagementEnsuring customer focus with user communities, both internal and externalCommunication through Interaction with leadership to ensure open communicationHandle situations involving conflict while promoting a positive company imageAutomation and AIStrongly drive an intentional automation first approachLeverage AI daily to improve efficiency to deliverIncorporate AI to deliver solutions and deliver AI enabled solutionsSoftware EngineeringDesign, development of interactions between distributed systems, and servicesDefine and document using engineering-level design patterns, including data exchange formats, API contracts, and automation triggersCollaborate with infrastructure, platform, and broader software teams to ensure alignment and clarity in system integrationEstablish and enforce engineering standards for development, design, documentation, and validationServe as the engineering authority for cross-system automation and integration patterns involving SalesForceCollaboration & EnablementAct as a bridge between engineering teams, ensuring that system interactions are clearly defined and consistently implementedWhat We Look For in a CandidateBS/BA or equivalent education and experienceStrong software development skills surrounding SalesForceExperience working with cross-functional engineering teams in a complex environmentExcellent communication skills to include: verbal, written, and presentationPreferred Qualifications10+ years of experience engineering SaaS / cloud-native / cloud-ready concepts, systems integration, APIs, network technology and operations, or automation architectureFamiliarity with tools like common IDEs, automated test suites, CI/CD Pipelines, IaC, Swagger/OpenAPI, BPMN, or UML for documenting system interactionsExperience with service orchestration platforms or workflow engines (e.g., Temporal, Camunda, Step Functions)Background in software development, systems engineering, technical architecture, or platform engineeringCompensationThis information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.Location Based Pay Ranges$149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY$156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI$163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WALumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We/'re able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.Learn more about Lumen/'s:Benefits (Structure#LI-RemoteRequisition #: 339893Background ScreeningIf you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.Equal Employment OpportunitiesWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.DisclaimerThe job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.Application Deadline09/24/2025 #J-18808-Ljbffr

Created: 2025-09-23