Global Head Communication Surveillance, Vice President,...

OverviewWho we are looking forThe Vice President, Communication Surveillance Compliance is a leadership role responsible for the strategic direction, execution, and oversight of State Street’s global communication surveillance program. This role spans multiple jurisdictions and business lines - including State Street Markets and State Street Global Treasury - and ensures compliance with internal conduct standards and regulatory expectations. The incumbent serves as the enterprise subject matter expert (SME) for communication surveillance and leads globally distributed teams in identifying, escalating, and remediating financial crime risks.This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements. Our standard hybrid model is 4 days on site and 1 day remote. Preferred location is Boston or Quincy, MA. We will also consider applicants from: Stamford, CT; Princeton and Clifton, NJ; Berwyn, PA.Why this role is important to usThe team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that ensure corporate compliance and the highest level of ethics. Join us if making your mark in the financial services industry from day one is a challenge you are up for.ResponsibilitiesAs Vice President, Compliance – Global Communication Surveillance you will be responsible for:Global Surveillance LeadershipLead multi-regional surveillance teams across North America, EMEA, and APACAssign regional officers-in-charge and ensure continuity of coverage and task ownership across time zonesOversee surveillance operations for State Street Markets and State Street Global Treasury, ensuring alignment with business-specific risk profilesSurveillance Execution & Technology EnablementDirect daily and monthly reviews of electronic communications (email, voice, chat, collaboration platforms) while utilizing best-in-class communication surveillance toolsImplement and optimize AI-driven surveillance tools to enhance detection of market abuse, conduct violations, and off-channel communicationsMaintain and evolve lexicons targeting market misconduct (e.g., insider trading, manipulation, MNPI exposure) and breaches of the State Street Standard of ConductEthics & Conduct EscalationServe as the primary escalation point for flagged communications involving potential breaches of the State Street Code of ConductInitiate and document referrals to Ethics, Global Human Resources, Compliance, and other internal partners, ensuring timely and complete handoff of relevant evidence and contextCollaborate with the Conduct Standards Committee to support investigations, findings, and remediation actionsMaintain referral logs and ensure compliance with escalation protocols and audit requirementsWhat we valueThese skills will help you succeed in this roleStrong abilities in analytical thinking, problem solving, research, time management, and verbal and written communicationCapable of producing high quality and/or final work product and solutions under strict regulatory or management deadlinesAbility to take ownership and initiative, to negotiate, influence and build consensus and successfully navigate within a demanding and international environment of a leading global financial institutionPolicy Governance & Risk ManagementDevelop, certify, and maintain surveillance policies, control descriptions, and procedural documentationLead remediation efforts for backlog reduction, SLA alignment, and risk mitigation across business linesReporting & AnalyticsDesign and manage global reporting frameworks for operational metrics, daily dashboards, monthly summaries, and quarterly executive reportsStandardize and automate reporting across business units and regions, ensuring transparency and consistency in surveillance outcomesStakeholder Engagement & GovernanceAct as the Market Surveillance SME in business oversight committees, providing expert guidance on surveillance trends, risks, and controlsLiaise with Compliance, Risk, Legal, Technology, and Business Unit leaders to align surveillance practices with enterprise goalsRepresent the communication surveillance function in strategic planning forums and regulatory engagementsTraining & DevelopmentLead onboarding, training, and certification programs for surveillance staffSupport succession planning and team transitions through structured coverage models and documentationPromote a culture of compliance and continuous improvement across the surveillance organizationChampion State Street’s Employee Resource Groups (ERGs) by encouraging team participation and integration into development plans. ERGs foster inclusion, professional growth, and cross-functional collaboration, contributing to a more engaged and diverse workforceEducation & Preferred QualificationsMinimum of 10 years of experience in compliance, financial crimes, market surveillance, or related regulatory functionsDemonstrated ability to navigate a highly matrixed global organization, building cross-functional partnerships to drive task completion and strategic outcomesProven leadership in managing global teams and cross-border operationsDeep understanding of surveillance platforms, regulatory frameworks, and financial marketsStrong analytical, communication, and stakeholder management skillsBachelor’s degree required; MBA preferredWhat we offerWide range of benefits, including:MedicalPrescription DrugHealth Savings Account (HSA)Flexible Spending Accounts (FSAs)DentalVisionEmployee-Paid Life and Accidental Death & Dismemberment (AD&D) InsuranceEmployee-Paid Long-Term DisabilityCritical Illness InsuranceAccident Insurance & Hospital Indemnity InsuranceBusiness Travel Accident InsuranceShort-Term DisabilityIdentity Theft ProtectionLegal BenefitsBeWell ProgrammePaid Time OffEmployee Assistance Program (EAP)Salary Savings Program (SSP)Salary Range: $110000 - $177500 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.Job Application Disclosure:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr

Created: 2025-09-23