Senior Property Manager
Stapleton Group, a part of J.S. Held - San Mateo, CA
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Base pay range$100,000.00/yr - $130,000.00/yrAbout the RoleStapleton Group is searching for an experienced and strategic Senior Property Manager on behalf of one of our Confidential Clients to lead the operations of a portfolio of rent-controlled multifamily apartment buildings in San Francisco. This leadership role is responsible for supervising on-site resident managers, mentoring junior property management staff, ensuring full legal compliance, and optimizing operational performance across the portfolio.The ideal candidate brings deep expertise in San Francisco’s rent control laws, excels at team leadership and problem-solving, and is motivated to create safe, compliant, and well-maintained housing environments for tenants.Key ResponsibilitiesSupervision of Resident Managers: Direct, train, and support resident managers across multiple properties to ensure smooth daily operations.Portfolio Oversight: Manage all aspects of operations for multiple rent-controlled buildings, including leasing, maintenance, tenant relations, and budgeting.Regulatory Compliance: Ensure adherence to San Francisco Rent Control laws, Just Cause Eviction standards, ADA/Fair Housing requirements, and other local/state regulations.Tenant Relations: Resolve escalated tenant concerns, coordinate conflict resolution, and promote positive resident experiences.Rent Collection Oversight: Monitor timely rent collection, enforce policies on late payments, and coordinate legal notices as needed.Maintenance Management: Oversee maintenance workflows, including emergency repairs, preventive maintenance, and vendor coordination.Unit Turns & Lease-Ups: Manage the process from move-out inspections to leasing, ensuring units are rent-ready, compliant, and quickly re-released.Property Inspections: Conduct or oversee regular property inspections and enforce safety and habitability standards.Reporting: Deliver monthly and annual reports on rents, maintenance logs, expenses, and capital improvements.Budgeting & Financial Oversight: Collaborate with ownership and accounting teams to manage operating budgets and identify cost-saving opportunities.Emergency Response: Be on-call for escalated emergencies and coordinate appropriate responses with on-site teams and vendors.QualificationsExperience: 5-10 years in commercial property managementEducation: BA/BS requiredStrong knowledge of San Francisco rent control laws and multi-unit housing regulationsProven experience managing teams and building strong tenant relationshipsExcellent organizational and time-management skillsExperience with capital improvement projectsProficiency with property management software (e.g., AppFolio, Yardi, or similar)Excellent written and verbal communication skillsAbility to work flexible hours, including occasional evenings or weekendsStrong understanding of financial reports, including variance of actual vs. budget numbersCalifornia Real Estate License or CPM (Certified Property Manager) designation is a plusProfessional, calm, and composed under pressureStrategic thinker who can lead people and manage complex portfoliosSolution-oriented with a strong focus on tenant satisfaction and property performanceDetail-driven and compliance-focusedProactive in addressing issues and anticipating needsTeam leader who fosters accountability and collaborationSalary Range: $100,000 - $130,000, commensurate with experiencePerformance Bonus: Annual discretionary bonus based on portfolio performance and KPIsBenefits: Health, dental, and vision insurancePaid time off and holidays401(k) plan with employer matchThe candidate must live in the San Francisco Bay Area, preferably in the city of San Francisco, for this position. No relocation bonus or stipend. This is an in-person role.This is an immediate hire, with no recruiters. This is not a hire for Stapleton Group, Stapleton Group is conducting recruiting efforts on behalf of a confidential client.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionCustomer Service, Management, and Project ManagementIndustriesReal Estate, Repair and Maintenance, and Financial Services #J-18808-Ljbffr
Created: 2025-09-23