Operations Shift Supervisor
Cainiao Group - Los Angeles, CA
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Shift Supervisor ***** Los Angeles, CA,90040Work ***** Rotating shifts (Day & Night) • Day ***** 3:00 PM – 12:00 AM • Night ***** 12:00 AM – 9:00 AM Schedules may vary based on business needs. Flexibility to work both day and night shifts is required.⸻Position OverviewWe are seeking a highly responsible and results-driven Shift Supervisor to oversee warehouse operations during assigned shifts. This role will be responsible for managing on-site activities and leading the shift team to ensure efficient, accurate, and safe execution of sorting, shipping, loading, and related processes.⸻Key Responsibilities • Oversee all warehouse operations during the shift, including sorting, shipping, loading/unloading, and issue resolution • Lead and supervise a shift team of 50-80 staff members, ensuring effective workforce allocation and smooth operations • Coordinate and resolve operational challenges such as delays, equipment issues, or staffing shortages • Enforce company safety policies and operating procedures to maintain a safe working environment • Complete shift reports and ensure accurate handover between day and night teams • Provide on-the-job training, coaching, and feedback to team members to enhance performance and skills • Maintain workplace organization and cleanliness in line with 5S standards • Support management in process improvement and efficiency initiatives⸻✅ Qualifications • High school diploma or above; experience in logistics, warehousing, or production operations preferred • Minimum 1 year of team leadership experience (e.g., shift lead, team leader, supervisor) • Ability to work night shifts and thrive in a fast-paced, high-volume environment • Strong communication, coordination, and problem-solving skills • Responsible, resilient under pressure, and capable of independently managing a shift • Proficiency in basic office software (Excel, forms, etc.) preferred • Basic communication skills in English/Chinese/Spanish (depending on team composition)
Created: 2025-09-24