Sales Operations Coordinator (Costa Mesa)

Company DescriptionID Supply Co. is a privately held merchandise group based in Orange County, California. We specialize in design, licensing, production, and global distribution for some of the most recognized brands in the world. With a vertical model and a fast-paced environment, we deliver end-to-end solutions with speed, quality, and innovation.Role OverviewThe Sales Operations Coordinator is responsible for ensuring seamless execution between sales, retail partners, and internal operations. This role manages all order entries, EDI transactions, and retailer portal requirements while coordinating ship and cancel dates, ticketing, packing, and pricing needs with the production team. The ideal candidate has a strong background in retail operations, understands retail cadence, and is highly skilled in order management systems and data tools.Key ResponsibilitiesProcess all sales orders utilizing retailer portals and internal systemsManage and oversee all EDI transactions, ensuring accuracy and compliance with retailer requirementsAct as the primary liaison with retail buyers on ship/cancel dates, order updates, and fulfillment statusPartner with the production team to align order details, ticketing, labeling, pricing, and packing requirementsMaintain accurate records of sales orders, ensuring visibility for leadershipTroubleshoot and resolve issues with portals, EDI, or data discrepancies in a timely mannerQualificationsExperience: 2+ years of retail operations or order management experience, with direct exposure to EDI and retailer platformsSystems: Proficiency in platforms such as SPS Commerce, NuORDER, TradeStone, and/or comparable systemsTechnical Skills: Advanced ability in Microsoft Excel and Google Sheets - including complex formulas, pivot tables, VLOOKUP, SUMIFS, and data reporting - with a focus on accuracy and efficiencyKnowledge: Strong understanding of retail cadence, seasonal flows, and fulfillment requirementsCollaboration: Exceptional communication skills to work across sales, operations, and production teams, as well as with retail buyersDetail-Oriented: Strong organizational skills with the ability to manage multiple priorities and maintain accuracy under tight deadlinesWork EnvironmentSchedule: In-office, Monday through Friday, 8:30 AM 5:00 PMHybrid/Remote: Not available for this roleCompensation & Benefits$75,000.00 annual salary commensurate with experienceComprehensive benefits package, including health, dental, vision, and 401kPaid time off and company holidays

Created: 2025-09-24