Marketing & Operations Assistant (Chicago)

Company DescriptionGage Diamonds is a premier retailer of engagement rings, wedding bands, fine jewelry, and designer watches. Located in Chicago's vibrant River North neighborhood, the showroom is conveniently situated near top shopping, dining, and entertainment options. Gage Diamonds aims to revolutionize the bridal and fine jewelry shopping experience by providing inclusive and transparent financing options, making it accessible to all consumers. They offer a wide range of options, from natural diamonds to lab-grown diamonds and moissanites, and are dedicated to guiding customers through their significant purchases. Featured in prominent publications like The Knot and People Magazine, Gage Diamonds continuously challenges industry norms.Role DescriptionThis is an entry level position. Were looking for a versatile Marketing & Operations Assistant to join our team. This role is ideal for someone with strong writing skills and an eye for detail who also enjoys supporting day-to-day operations. Youll play a key part in creating and optimizing content for our e-commerce site, assisting with SEO initiatives, improving product descriptions, and providing support with production and customer service as needed. ResponsibilitiesMarketing & ContentWrite, edit, and publish blog posts that align with SEO best practices and brand voiceResearch and generate relevant keywords to drive organic search trafficImprove and update product descriptions for clarity, engagement, and SEO optimizationAssist in managing website content and ensuring product listings are accurate and compellingSupport email marketing campaigns, promotions, and other marketing initiatives as neededOperations & Customer SupportProvide assistance with production tasks, ensuring products are prepared and fulfilled accuratelySupport customer service by responding to inquiries, resolving issues, and maintaining a positive customer experienceCoordinate with internal teams to ensure smooth workflows across marketing, operations, and fulfillmentAssist with other administrative or operational projects as assignedQualificationsBachelors degree in English, Communications, Marketing, or related field (or equivalent experience)Strong writing, editing, and proofreading skills with attention to detailFamiliarity with SEO principles, keyword research, and e-commerce platformsExcellent organizational and multitasking abilitiesStrong communication and interpersonal skillsWillingness to take on diverse tasks and adapt to changing prioritiesBonus SkillsExperience with Shopify, BigCommerce, or other e-commerce platformsBasic knowledge of Google Analytics, SEMrush, or similar SEO toolsCustomer service experience in a retail or e-commerce environment

Created: 2025-09-24