Retail Store Manager (Gilroy)

About the RoleAriat is hiring for an experienced Store Manager to serve as the liaison between the store and the Corporate Retail Admin department. This role will be responsible for all aspects of store operations, including but not limited to, achieving sales plans, conducting hiring and training of all associates, managing and motivating their team, and ensuring customer service, inventory and visual standards are consistently achieved or exceeded.You'll Make a Difference BySales, Service, and Merchandising Requirements (50%)Meeting or exceeding the expectations based on the Retail Performance Indicator Ratings. Coordinating sales incentive programs, SPIFFs, and daily/monthly/weekly goal achievementTraining and supervising all team members when on the selling floor or back of house on service and merchandising standards, as well as product knowledgeSupervising and motivating all associates to drive sales and achieve plansAddressing any and all customer service/satisfaction issues as needed. Delivering exemplary customer service and lead by example when assisting clients, as well as ensure their team members do the same to uphold the brand name and standards for serviceMaintaining all in-store inventory and visual standards of the sales floor by keeping it stocked, organized and well-merchandisedPartnering with the Corporate Buying Department with regards to product feedback and requestsPerforming point of sales transactionsOperational Requirements (25%)Managing profit and loss for storeEffectively communicating personnel, inventory, maintenance or any other issue(s) to the Corporate Retail Admin DepartmentCreating and managing monthly associate schedulesApproving and punctually submitting associate timecards to payrollPreparing and timely submitting monthly commission reports to Corporate Retail Admin DepartmentPreparing and timely submitting all store/personal business expense documentationMaintaining all petty cash, paid in/outs and in-store receipt documentationConducting store meetings with associates to communicate all appropriate information from the Corporate Retail Admin DepartmentOverseeing the upkeep of all maintenance issues at the store including lighting, electrical, plumbing, store fixtures, building, and hardwareMaintaining organization and neatness of cash wrap and stockroomCoordinating the daily cleaning of the entire storePreparing bi-weekly orders of appropriate levels of packaging, office and cleaning suppliesResponding to inter-company requests such as transfers, seasonal returns and defects/damage processingUtilizing loss prevention procedures in order to minimize shrinkConducting physical inventory, as well as conduct weekly/monthly cycle counts, and report findings as requested by the Corporate Retail Admin Department to complete daily, weekly, and monthly reports as neededHR/Personnel Requirements (25%)Conducting and overseeing hiring and training of all new associates as well as re-training existing associates when needed. Ensuring that each associate is up to date with necessary employment forms. Ensuring that each associate is fully trained. Maintain strict organization of all personnel filesUpholding the dress code for store associates, always leading by example by representing the brand when in the storePartnering with the Corporate Retail Admin Department and Human Resources Department on any and all personnel issues including payroll and progressive disciplineAdministrating associate evaluations (90-day new hire reviews, quarterly one-on-ones, annual common reviews)Other duties as assignedAbout You3 or more years of previous retail management experience, preferably in a soft goods apparel environment.High School graduate or equivalent; college degree preferredExcellent verbal and written communication skillsExcellent customer service and top notch sales skillsAble to lead in a fast paced, team-oriented environmentProficient knowledge in PC applicationsExperience with retail POS/inventory control systemsAbility to maintain and lead a positive team moraleStrong ability to maintain composure and professionalism under pressure while meeting multiple and sometimes competing deadlines, as well as self-manage and communicate clearly to corporateMust have reliable transportation for work-related travel and/or deliveriesMust be able to work a minimum of 45 hours per week full-time, including early mornings, evenings/nights, weekends, and/or holidays as requestedMay be required to attend outside events, seminars, etc. as neededPhysical Demands/Working Conditions (Time spent standing, sitting, bending, lifting):Regularly required to stand, walk, talk, and hearFrequently required to use hand to finger, handle or feel objects, reach with hands and armsRegularly required to lift and/or move up to 25 poundsVisions requirements: close vision, distant vision, as well as ability to adjust and focusDirect Reports: Assistant Managers, Team Leads and Associates, Stockroom AssociatesJob Type: Full-timeAbout AriatAriat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.The hourly rate for this position is $28.00 - $32.00 per hour.Note: Availability of benefits may be subject to location & employment type and may have certain eligibility requirements. Ariat reserves the right to alter these benefits in whole or in part at any time without advance notice.Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email see our Employment Candidate Privacy Policy at to learn more about how we collect, use, retain and disclose Personal Information.Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.

Created: 2025-09-24