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Patient Coordinator (Boston)

Monument Staffing - Boston, MA

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Job Description

Our client, a major hospital in Boston with a fantastic reputation, is seeking a Patient Coordinator to support administrative and customer service functions.The ideal candidate is a recent college grad or someone with 1-2 years of administrative or customer service experience to make an impact with a healthcare organization that is helping to save lives.*This a hybrid position requiring 4 days onsite, 1 WFH (after the training/probationary period).*Must be able to commute to Boston (parking is limited but very accessible via public transportation).Key ResponsibilitiesAppointment Scheduling & Management-Booking and managing patient appointments, balancing patient needs with provider availability.Patient Communication-Acting as the first point of contact, answering questions, and providing information via phone, email, or in person.Administrative Tasks-Registering new patients, completing necessary paperwork, and ensuring patient information is submitted for coding and billing.Care Coordination-Helping patients navigate their treatment plans, connecting them with resources, and managing any administrative or clinical needs.Financial & Insurance Support-Handling inquiries related to insurance, explaining benefits, and processing information for billing.RequirementsBA/BS Degree preferred1-2 years of administrative or customer service experience idealExcellent verbal and written communication skillsComputer skills including the Microsoft Office SuiteLong-term interest in working in a healthcare setting**Full Job Description will be shared prior to an interview with my client**Apply here or email along with a copy of your resume to to be considered

Created: 2025-09-24

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