Store Associate/Team Lead - Full Time

Lead Store AssociateType of Work: Full-TimeShift Availability: The candidate must have open availability on weekdays, evenings, weekends, and holidays.Starting Hourly Pay Rate: $17.As a Lead Store Associate at Curaleaf, you will provide an exceptional experience to all guests and team members as both a Store Associate and Leader on Duty. You will support the Management team in day-to-day operations, leading by example with strategic selling and maintaining a positive, energetic presence on the sales floor. As a key brand ambassador, you will provide exceptional customer service and educate guests on our innovative products and promotions.While acting as the Leader on Duty, you will train, coach, and develop team members to foster a welcoming, guest-focused environment. You will oversee responsibilities such as cash handling, inventory management, and ensuring seamless daily operations, all while maintaining clear, effective communication with both your team and leadership to support the store's overall success.Assist in executing a business strategy that maximizes achievement in sales, payroll, customer loyalty program, and inventory accuracy.* Communicate divisional directives to Store Associates.* Utilize in-the-moment floor coaching to ensure a guest-focused team environment, driving sales and anticipating guests' needs.* Coach associates on guest interactions and performance to maximize productivity and capture guest opportunities.* Manage guest and patient concerns and partner with management team on team member concerns.* Assist in execution of task directives within designated time frames (promotional updates, stock replenishment, cash handling, floor monitoring, inventory counts, and online order processing) with speed and efficiency.* Protect company assists through loss prevention knowledge and proper manager on duty behaviors.* Perform other duties as assigned by the Store Manager.Minimum of 2 years of experience in a retail setting.* At least 1 year in a retail leadership or retail supervisory role.* Proven experience in coaching and training team members to achieve their best in a retail setting.* Flexibility to work nights, weekends, and holidays as needed.* Exceptional customer service skills with a solutions-oriented mindset.Previous experience in the cannabis industry.This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, POS systems, phones, photocopiers, and filing cabinets. This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and be flexible to work in an ever-changing environment.

Created: 2025-09-24