Senior Operations Manager - 2nd Shift

Senior Operations Manager***** About Compass CareWith 10+ years of excellence and founded in 2014, Compass Care, LLC has grown into the premier provider of concierge-level private duty home care in the NY tri-state area. Compass Care was built on a commitment to providing highly personalized, top-tier care that allows clients to maintain their independence and quality of life at home.Our Compass Care Assistants (caregivers) are at the heart of our mission, and we are dedicated to their training, development, and success. What sets CompassCare apart is our concierge-level service with industry-leading caregiver support. As we continue to expand, we are seeking a talented and driven Senior Operations Manager to lead key operational functions and who is skilled in team collaboration and customer service.We are seeking a results-driven healthcare operations professional with experience in recruitment, scheduling, and day-to-day operations. If you are a strategic leader, and someone who is focused on finding smart, practical ways to reduce inefficiencies, support business growth, and help teams deliver the highest level of care. The Senior Operations Manager must be skilled in team collaboration, operations management, and customer service, with a strong track record of building positive relationships across departments. You will oversee critical operational functions including caregiver recruitment, onboarding, implementation of training, scheduling, compliance, and process improvement. We are seeking someone who is passionate about continuous improvement, leadership development, and making systems run smoothly.The ideal candidate has a strong background in home care operations and management, monitoring analytics and excels in team leadership and operational enhancement.Bachelors degree in healthcare administration, Business Management, or a related field.• Minimum of 3 –5 years of experience in operations management within the home care industry and at least 1-2 years of supervisory experience.• Project Management, including proficiency in homecare and operations management systems, scheduling software, and training platforms.• Experience in oversight of recruiting and training, including proven ability to develop and implement high quality caregiver training programs.• Strong analytical skills, with the ability to interpret data to inform decision-making.• Medical and dental insurance, providing comprehensive health coverage.• Flexible Spending Account (FSA) & Health Savings Account (HSA) options.• 401(k) retirement plan with a company match to support your long-term financial security.• Equity participation through LLC units, offering a stake in the companys success.• Hybrid work flexibility• Ongoing professional development, including leadership training and career advancement opportunities.• Lead operational excellence at Compass Care as our Senior Operations Manager. This pivotal role shapes how we deliver exceptional care while building and supporting our caregiver team. Ideal for an experienced operations professional ready to make significant impact.

Created: 2025-09-24