Solution Architect

The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction.DoDevelop architectural solutions for the new deals/ major change requests in existing dealsCreates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable.Provide solutioning of RFP's received from clients and ensure overall design assuranceDevelop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectivesAnalyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/architectureProvide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technologyDefine and understand current state solutions and identify improvements, options & tradeoffs to define target state solutionsClearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmapsEvaluate and recommend solutions to integrate with overall technology ecosystemWorks closely with various IT groups to transition tasks, ensure performance and manage issues through to resolutionPerform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detailValidate the solution/ prototype from technology, cost structure and customer differentiation point of viewIdentify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problemCollaborating with sales, program/project, consulting teams to reconcile solutions to architectureTracks industry and application trends and relates these to planning current and future IT needsProvides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendationsCollaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture.Identifies implementation risks and potential impacts.Enable Delivery Teams by providing optimal delivery solutions/ frameworksBuild and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisorDevelops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive resultsManages multiple projects and accurately reports the status of all major assignments while adhering to all project management standardsIdentify technical, process, structural risks and prepare a risk mitigation plan for all the projectsEnsure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teamsRecommend tools for reuse, automation for improved productivity and reduced cycle timesLeads the development and maintenance of enterprise framework and related artefactsDevelops trust and builds effective working relationships through respectful, collaborative engagement across individual product teamsEnsures architecture principles and standards are consistently applied to all the projectsEnsure optimal Client EngagementSupport pre-sales team while presenting the entire solution design and its principles to the clientNegotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposedDemonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisorCompetency Building and BrandingEnsure completion of necessary trainings and certificationsDevelop Proof of Concepts (POCs), case studies, demos etc. for new growth areas based on market and customer researchDevelop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc.Attain market referencability and recognition through highest analyst rankings, client testimonials and partner creditsBe the voice of Wipro's Thought Leadership by speaking in forums (internal and external)Mentor developers, designers and Junior architects in the project for their further career development and enhancementContribute to the architecture practice by conducting selection interviews etcTeam ManagementResourcingAnticipating new talent requirements as per the market/ industry trends or client requirementsHire adequate and right resources for the teamTalent ManagementEnsure adequate onboarding and training for the team members to enhance capability & effectivenessBuild an internal talent pool and ensure their career progression within the organizationManage team attritionDrive diversity in leadership positionsPerformance ManagementSet goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reportsEnsure that the Performance Nxt is followed for the entire teamEmployee Satisfaction and EngagementLead and drive engagement initiatives for the teamTrack team satisfaction scores and identify initiatives to build engagement within the teamStakeholder InteractionStakeholder TypeStakeholder IdentificationPurpose of InteractionInternalDelivery teamsReview of architectural process deployment in engagements, escalation management, issue resolutionPre-sales teamFor solutioning and architectural design purposePractice teamsTo understand the different solution portfoliosHolmes engineering and roll outTalent Transformation Team, Competency GroupPlan and support delivery of Technical Trainings, knowledge sharingHRBPFor hiring and managing resourcesFinanceTalent acquisition teamRecruitmentExternalFor strategic alignment and partnerships, trainingIndustry forumsDisplayLists the competencies required to perform this role effectively:Domain/Industry Knowledge – Awareness and knowledge of broad economic, demographic, technological and global trends within own ecosystem – ExpertMarket Intelligence – Deep specialized understanding of the ecosystem practice, overall market & competition and nuances of delivery in that domain – MasterSystems Thinking – Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment - ExpertLeveraging Technology – In-depth knowledge of and mastery over ecosystem technology that commands expert authority respect –MasterAsset reusability – ability to re-use the assets to ensure scalability and optimization - ExpertTechnical knowledge – architecture design principles, framework and documentation - ExpertFoundationKnowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and petentConsistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.ExpertApplies the competency in all situations and serves as a guide to others as well.MasterCoaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.Strategic perspectiveManaging ComplexityChange agilityPassion for resultsNurturing peopleExecutive presenceDeliverNo.Performance ParameterMeasure1.Support sales team to create wins% of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/outside account (lead generation), no. of proposals led2.Delivery supportCSAT, delivery as per cost, quality and timelines, Identify and develop reusable components, utilization %, Recommend tools for reuse, automation for improved productivity and reduced cycle times3.Capability development% trainings and certifications completed, increase in ACE certifications, thought leadership content developed (white papers, Wipro PoVs)4.Team ManagementTeam attrition %, Employee satisfaction score #J-18808-Ljbffr

Created: 2025-09-24