Onsite AV Support Engineer

DescriptionWHO WE AREAVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.WHAT YOU’LL DOThe Onsite Maintenance Engineer will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.Day-To-Day Responsibilities:Setup/breakdown of conference spaces to meet the customers event needsPerform preventative maintenance task to help maintain customer spaces including, but not limited to: testing/repairing cables, testing/repairing various hardware componentsAssist with customer meetings/events onsiteField installation of control programs (AMX / Crestron/Firmware) – upload and download capabilityDeliver field service support of control programs (AMX / Crestron/etc.) – minor edits (could be with the aid of a programmer), compile, upload and download capabilityPerform support tasks in a timely and quality conscious manner including but not limited to: meeting support, general break-fix maintenance, video/audio recording supportProvide field service support of networked devicesCollaborate with internal/external teams in a professional manner that reflects the values of AVI-SPLUnderstand and adhere to local safety standards for all site dutiesProvide job site documentation and end user training and as neededSetup and troubleshoot various audio/video/presentation systemsTravel to various job sites as requiredMust be flexible to work after hours and weekends when requiredWHAT WE’RE LOOKING FORMust-Haves:Effectively communicate with employees, customers and colleaguesAbility to use hand and power tools in a safe and efficient manner and to solder & crimp connectorsAbility to manage small to medium projectsFamiliarity with minor programming (AMX/Creston) – changes and troubleshootingAbility to work and think independently and ensuring to meet deadlinesIntermediate computer knowledgeKnowledge of basic signal flow for audio, video and controlValid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standardMinimum of a High School Diploma or equivalentAbility to regularly climb and work from ladders up to heights of 35 feet; lifting equipment, tools and materials.Nice-To-Haves:Minimum of 3 - 5 years of audiovisual integration and/or service experienceFormal education in Electronics or related fieldThe following training certifications:AMX Intro to Networking for AV ProfessionalsAMX Programmer ICrestron Professional InstallationEssentials of Crestron Programming CertificationExton AV Associate CertificationInfoComm Quick Start to the Audio-Visual IndustryInfoComm CTS General CertificationWHY YOU’LL LIKE WORKING HEREMedical benefits, including vision and dentalPaid holidays, sick days, and personal daysEnjoyable and dynamic company cultureTraining and professional development opportunitiesMORE ABOUT USAVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.Pay TypeMin BaseMax BaseHourly$38.46/hr$43.27/hr #J-18808-Ljbffr

Created: 2025-09-24