Partner Success Principal, Western US

About ViaVia is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. Founded in 2012, Via delivers AI-powered software and innovative technology-enabled operations to partners globally.RolePartner Success PrincipalYou’ll be the face and voice of Via for our partners both internally and externally. You’ll work collaboratively with Mayors, CEOs, Heads of Innovation, and Sustainability Managers to develop, deploy and optimize advanced transportation networks in communities around the U.S. You’ll be responsible for consulting on complex and impactful transportation services and converting that work into long term revenue growth.What You’ll DoOwn the success of advanced transportation systems in our partner’s cities, acting as the primary point of contact for executive city and agency leadershipAct as a trusted advisor and consultant to our partners, helping to convert their ideas and community needs into revenue opportunities for ViaContribute to the strategic decision-making, rigorous project planning, and entrepreneurial approach required to ensure success of Via solutions in a given cityDeliver insightful analysis from large quantities of data produced from our platform, helping executives such as Mayors and agency CEOs decipher mobility, demographic, and sustainability trends within their communitiesNegotiate multi-year and highly complex partnership agreements between Via and public agenciesWho You AreYou have a minimum of 7+ years of relevant client facing work experience, including (but not limited to) consulting, consultative customer success, or success at a high growth company.You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility.You are eager to take on formal and informal leadership roles within Via and have a desire to grow quickly.Entrepreneurial relationship builder who remains calm and collected when faced with highly complex, politically sensitive situations.Quantitatively-inclined and data savvy; you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations.A reliable, motivated self-starter with a passionate growth mentality. An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with pensation and BenefitsFinal salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicableSalary Range: $145,000-$165,000Equal OpportunityVia is an equal opportunity employer. We do not discriminate on the basis of any protected status under any applicable law. #J-18808-Ljbffr

Created: 2025-09-24