Senior IT Manager – Enterprise, Collaboration ...

OverviewAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:Career development with an international company where you can grow the career you dream of!Free medical coverage for employees via the Health Investment Plan (HIP) PPOAn excellent retirement savings plan with high employer contributionTuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.The OpportunityThe Senior IT Manager – Enterprise, Collaboration Applications manages the product team responsible for Collaboration and Workplace Efficiency Tools. He/She will be responsible for driving the roadmap for products, including lifecycle management, leading ideation, innovation, and driving performance. The role requires a willingness to make data-driven decisions, drive cross-functional alignment, dig into user research, and develop other PMs through management and mentoring. The Senior IT Manager – Enterprise, Collaboration Applications must ensure that their products deliver customer and business value, and that the value is well articulated, communicated, and understood by both customers and internal stakeholders.What You/'ll Work OnLead a large functional area within an overall product portfolio as the owner of that area’s performance and outcomesManage the product life cycle from product definition through development, rollout, maintenance, phase out, and migration to next generation products as per customer needsPrioritize product opportunities using criteria and requirements defined during researchEnsure the team has a consistent, reliable shipping momentumArticulates a problem statement, including complex ones, with exceptional clarityStrategy and CollaborationLiaise with commercial, legal, and regulatory partners for aligning on vision, outcomes, goals, roadmaps, business caseRepresent the voice of the customer within the organization; understand the user experience, and the evolving needs and workflows of our customers in the digital ageCommunicates with the team, product leadership and key stakeholders frequently and effectivelyCoachingManage and mentor product managers taking responsibility for their growth, development, and workEnsure Product team adheres to product philosophy and culture of lean, iterative mindsetDrive creation of guidelines/practices to aid in advancement of product mindsetMotivate and coach the product team to reach goals and achieve deliverablesLeadershipCommunicates with the team, product leadership and key stakeholders frequently and effectivelyExpertly handles ambiguity by being flexible and by creating clarity for those around themProactively look for opportunity and improvement areas in the product and teamMaintain in-depth knowledge of products, solutions, and company offeringsUnderstand and tracks product metrics for usability, reviews, performance, release and velocityAbility to manage department budget up to 10 MM ensuring cost optimizationRequired Qualifications10+ years of experience in Product Management or Operations Management on an enterprise level.Proven ability to navigate complex stakeholder relationships in large organizations.Strong leadership and strategic thinking skills with a passion for translating findings into strategic recommendationsAbility to define areas of potential value through user research, market research, and industry/technical understandingAbility to look at a set of needs across the business and identify key questions, themes, and potential for business impactSkilled communicator who can create compelling product and use case strategies and gain buy-in across teams and functionsExperience working in agile, DevOps, mobile, and cloud technologiesExperience with Lean Product Management and User-Centered Design methodologiesPreferred QualificationsExperience with enterprise platforms (e.g., DocuSign)Proficiency in collaboration tools (e.g., SharePoint, Microsoft O365 – PowerApps, Forms, Power BI)Exposure to Gen AI tool implementationsWorking knowledge of AWS cloud servicesStrong prioritization, decision-making, and communication skillsSupervisory responsibilitiesOversee external vendors, including Product and Service Managers, ensuring alignment with business goals and cost optimizationDrive vendor value and cost optimization, manage SLAs, and ensure performance accountabilityCollaborate across business and service management functions to deliver seamless IT operationsMiscThis is an on-site role and NOT a remote role.Apply Now* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at , on Facebook at abbott, and on Twitter @AbbottNews and @AbbottGlobal.The base pay for this position is $127,300.00 – $254,700.00In specific locations, the pay range may vary from the range posted.JOB FAMILY: IT Business Relationship ManagementDIVISION: BTS Business Technology ServicesLOCATION: United States > Waukegan : J46ADDITIONAL LOCATIONS: United States > Chicago : Willis Tower Building 233 S Wacker Dr.WORK SHIFT: StandardTRAVEL: Yes, 10 % of the TimeMEDICAL SURVEILLANCE: Not ApplicableSIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: EEO is the Law link - Espanol: #J-18808-Ljbffr

Created: 2025-09-24