Director of Retail

San Diego FC is building a San Diego-centric soccer organization that honours our history and celebrates emerging excellence.ABOUT SAN DIEGO FCWe value community, diversity, and acting with purpose. We are looking for leaders at all levels to co-create the culture of a new organization that is built on the premise that you can discover, understand, and re-define excellence by nurturing talent and creating opportunity anywhere – specifically through soccer.Globally, Right to Dream partners with talented young people to give them a nurturing environment to flourish and thrive. RTD’s model focuses on developing both human beings and great footballers through a holistic approach. RTD’s promise is set out in their Manifesto: a set of 8 commitments central to the San Diego FC ethos from the front office to the field, when games start at Snapdragon Stadium in 2025.This is an opportunity to be part of a great team building something meaningful for San Diego. We offer benefits including health coverage with generous company contributions, over 30 days of paid time off, and a 4% company match on your 401(k).POSITIONThe Director of Retail at San Diego FC will lead the club’s omni-channel retail strategy, overseeing product assortment, merchandising, inventory management, and operations across all sales channels, including brick-and-mortar, e-commerce, mobile retail, and stadium activations. This role is responsible for driving revenue growth and fan engagement through data-driven decision-making, strategic buying, and operational excellence. By building strong relationships with MLS licensees and vendors, optimizing inventory levels, and enhancing the overall retail experience, this leader will ensure San Diego FC sets new benchmarks in sports retail. The ideal candidate is highly analytical, organized, and passionate about delivering record-setting results in a fast-paced, professional sports environment.RESPONSIBILITIESStaff Development, Training, & Goal SettingLead product knowledge workshops with full-time and part-time staffLead merchandising training sessions to develop the team and to have a clear vision for our POSManage our biweekly training sessions that help the development of the teamManage team member goal setting that ties back to the department goals to ensure the team knows their role in the overall department goalsRetail Strategy & Business PerformanceDevelop and execute a data-driven retail strategy that aligns with the club’s brand vision and revenue targetsHelp build and manage financial plans, including sales forecasts, open-to-buy, and margin optimization strategiesUtilize analytics and business intelligence tools to track sales performance, inventory turns, and market trendsContinuously refine merchandising strategies to balance newness, core product, and replenishment needsSet and track KPIs for each retail channel, ensuring growth and profitabilityBuying & MerchandisingPartner with MLS licensees to develop exclusive, fan-centric product capsulesOversee product assortment planning for in-store, e-commerce, mobile, and stadium retail to maximize revenue and fan engagementDevelop a seasonal buying calendar aligned with club events, promotions, and league-wide initiativesEnsure a seamless, engaging, and conversion-driven merchandising experience across all digital and physical retail spacesOptimize product presentation, ensuring clear messaging and storytelling through merchandisingRetail Operations & Inventory ManagementOversee inventory planning, allocation, and replenishment across all sales channels, ensuring stock levels align with demandImplement best-in-class inventory control processes to minimize shrinkage, reduce excess stock, and improve turnoverManage logistics for inbound and outbound inventory, ensuring timely delivery and efficient warehouse operationsPartner with internal teams to ensure seamless fulfillment for both in-store and online purchases, including BOPUS executionCollaborate with the SVP of Retail Operations to build operational efficiencies that enhance customer experience and drive salesFan Experience & EngagementDevelop innovative retail activations that enhance fan experience on matchdays and beyondEnsure all retail touchpoints reflect the club’s brand values and provide an elevated shopping experienceLeverage CRM and loyalty program data to personalize offers and promotions for fansDrive stadium retail performance, ensuring game-day operations are optimized for high-volume transactionsLead, mentor, and develop a high-performing retail team to execute strategy and drive resultsWork closely with Marketing, Finance, and Operations to align retail initiatives with broader business goalsPartner with Creative and Digital teams to optimize e-commerce visuals, promotions, and marketing campaignsCollaborate with the SVP of Retail Operations to establish guidelines for league-wide club merchandiseQUALIFICATIONSCandidates can meet the requirements with a combination of experience in the following areas:5+ years of experience in inventory management, logistics, or retail operationsBuying and Merchandising experience neededStrong leadership skills with demonstrated experience managing a large teamExcellent organizational and problem-solving abilitiesAbility to work in a fast-paced, game-day-driven environmentStrong experience in Microsoft ExcelStrong communication and relationship management skills, especially with warehouse partnersAbility to lift and move inventory as neededExperience in sports preferredPreferred: Experience driving a trailer for inventory transportationMust have a valid driver’s licensePay for this position is $105,000 annually. We encourage all individuals who share our commitment to community and soccer to apply at . Please reference the position title in your email. Soccer is humanity and together, we can make a meaningful impact both on and off the field, fostering a culture that embraces excellence and equal opportunities. SD FC is an Equal Opportunity Employer.Seniority levelDirectorEmployment typeFull-timeJob functionAdministrative, Business Development, and Customer ServiceIndustriesSpectator Sports, Entertainment Providers, and Sports Teams and ClubsReferrals increase your chances of interviewing at San Diego FC by 2xInferred from the description for this jobMedical insurance, Vision insurance, 401(k), Paid maternity leave, Paid paternity leave, Disability insuranceGet notified when a new job is posted.San Diego, CA $82,000.00-$102,200.00 #J-18808-Ljbffr

Created: 2025-09-24