Todd Snyder - Sales Leader

Position SummaryThe Sales Leader supports the store management team by effectively performing the responsibilities of a Leader on Duty (LOD) by creating a selling culture and enhancing the customer’s experience to achieve the store’s sales goals. In the absence of a member of management, the Sales Leader is responsible for the daily operation of the store. The Sales Leader is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions to create a positive Customer First experience.Position TitleSALES LEADER - TSReports ToStore Management TeamSupervisesStore AssociatesResponsibilitiesLeadershipPerform the responsibilities of the Leader on Duty (LOD), as outlined in the AE LOD Program, to lead a Customer First municate clear expectations and hold the store associates and themselves accountable to achieving all brand, performance and behavior standards.Proactively seek personal learning and development opportunities to elevate leadership skillset and individual performance.Drive for ResultsPartner with the Store Management team in the execution of the store business plan to drive KPI results and maximize business opportunities.Establish and assign individual goals to sales and stock associates; monitor performance and provide real-time coaching to support them in achieving the assigned goals.Drive AE brand loyalty by ensuring associates are knowledgeable of all AEO loyalty programs and holding them accountable for consistently informing customers of each program.Talent ManagementLead role in training, developing and coaching the associate team to create a Customer First culture.Motivate associates by providing feedback and recognition for behaviors that drive positive results.Recognize and communicate associate performance issues to store management in a timely manner to develop plans for resolution.Visual & Operational ExecutionMaintain company brand standards per the 5 S’s (In Size, Styled, Stocked, Standard, Signed).Execute strategic, brand appropriate merchandising product moves to maximize presentation and drive sales.Ensure consistent and effective shipment processing and flow to the floor are executed while maintaining stockroom SOP.Executes all daily operational procedures and supports the management team to ensure the store audit compliance and shrink results meet company loss prevention standards.Understand and adhere to all company policies and procedures.AuthorityIn the absence of a member of management is authorized to:Open store Monday through Friday only; close store Sunday through Wednesday if necessaryComplete cash refunds for returned merchandiseComplete employee purchase transactionsComplete cash pay-outs for store purchases and servicesReceive merchandise shipment; complete markdowns on sale and damaged goodsComplete morning bank depositsQualificationsMinimum High School education or equivalent.Minimum 1 – 2 year retail experience or equivalent education.Team leader experience preferred.Must have flexible availability for store needs.Ability to receive feedback and take action when appropriate.Demonstrated business acumen.Demonstrated ability to communicate effectively with customers and store team.Demonstrated collaboration skills and ability to work well within a team.Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environmentAbility to perform all Essential Job FunctionsProficient use of technologyAbout UsTodd Snyder - We're an American menswear brand based in New York City. Since launching his eponymous label in 2011, Todd Snyder has redefined how modern Americans can present themselves to the world in stylish and unexpected ways. We are a talented, passionate, creative team of people working to design and market the building blocks of a modern gentleman's wardrobe in a way that blends heritage craftsmanship with a timely aesthetic. We believe that while trends may come and go, some things - like the importance of dressing well and cultivating a unique personal style - will never go out of fashion.The company ships worldwide through its website, and operates 14 stores (and counting) in the United States, which have been hailed as innovative retail and lifestyle hubs by The New York Times, New York Magazine, GQ and others.Todd Snyder is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity (EEO) laws. Todd Snyder prohibits discrimination against associates and applicants for employment because of race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. Todd Snyder also provides reasonable accommodation of religion and disability in accordance with applicable law.Pay/Benefits InformationActual starting pay is determined by various factors, including but not limited to relevant experience and location.Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion.Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click HERE.Job InfoJob Identification 18619Job Category: StoresPosting Date: 2025-09-15T18:52:53+00:00Job Schedule: Full timeLocations: Newport Beach, CA, United States #J-18808-Ljbffr

Created: 2025-09-24