Director of Consumer Sales

OverviewAs the Director of Consumer Sales, you will play a key role in shaping and executing our customer-focused strategy. You will lead efforts to drive sales growth and ensure every customer interaction reflects excellence, creating a seamless and engaging experience throughout their journey with our company.ResponsibilitiesRetail Distribution – Manage inventory, vendor partnerships, product placement, and logistics to deliver timely, effective solutions to retail side Sales – Lead a team handling customer inquiries, qualifying leads, preparing proposals, and achieving sales targets through consistent customer engagement.Solar Design Sales – Guide the team that consults with customers, develops system designs and proposals, and ensures accuracy by working closely with operations and technical teams.Requirements / Qualifications10 plus years of proven experience in a senior level customer experience and sales leadership role.Strong leadership and team management skills.Exceptional analytical and problem-solving abilities. Excellent communication and interpersonal skills.What You’ll DemonstrateCustomer-Centric Mindset: Prioritizing the customer's needs and preferences above all else, and consistently advocating for their best interests throughout the organization.Empathy: Showing genuine understanding and compassion for customers' challenges and concerns, and actively seeking to address them.Effective Communication: Articulating the importance of customer experience to all levels of the organization and fostering open, transparent communication channels.Leadership: Inspiring and motivating teams to deliver exceptional customer service and encouraging a culture where employees take ownership of customer satisfaction.Data-Driven Decision-Making: Relying on customer data and feedback to make informed decisions about CX strategies and improvements.Problem-Solving: Identifying pain points in the customer journey and proactively finding creative solutions to address them.Adaptability: Remaining flexible and responsive to changing customer needs and market conditions, and adjusting strategies accordingly.Collaboration: Working closely with cross-functional teams to ensure alignment of retail sales and CX initiatives with broader company goals.Accountability: Taking responsibility for the success of retail sales and CX initiatives and being willing to be held accountable for results.The ability to lead, inspire, and motivate a sales team to achieve targets and excel in their roles.A deep understanding of sales strategies, techniques, and processes to drive revenue growth. The capacity to develop and execute sales strategies that align with the company's overall goals and market trends.Physical RequirementsThis position may require the ability to perform tasks that involve sitting, standing, walking, lifting, computer work and other physical activities. Candidates should be able to meet these physical demands with or without reasonable accommodations.EEO StatementSignature Solar is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.Job DetailsSeniority level: DirectorEmployment type: Full-timeJob function: Sales and DistributionIndustries: Services for Renewable EnergyNote: This description reflects the responsibilities and qualifications for the Director of Consumer Sales at Signature Solar and does not include posting history or extraneous job listings. #J-18808-Ljbffr

Created: 2025-09-24