Director of People Resources

OverviewWith over 75 years in the business, King/'s Seafood Company seeks a People Resources Director (HR Director) to join the leadership team. Job Description: Leads initiatives in human resource arena to support and positively impact KSC goals. Partners with Chief People Officer to provide support in all areas of HR with a major focus and responsibility in crew development (2-3 direct reports and 2-3 indirect reports), Guest relations, Workers Compensation and Safety, Compliance, Payroll and Benefits.Crew Development / Crew RelationsLeads and manages People Resource Business Partners on a daily tegral part of developing the team to cross train and promotion.Responsible to internal communications regarding benefits, or company policies.Conducts training and educational workshops for operations fluences a coaching culture to all levels of leadership throughout the company.Mentors direct reports through smaller (less complex) crew relations for all locations.Takes the lead on larger (more complex) crew relations for all locations; works with Directors, General Managers and Vice President to resolve issues in a timely manner and within the scope of our culture.Partners with / advises Operational Leaders in disciplinary actions and terminations.Maintains in-depth knowledge of legal requirements related to day-to-day management of crew, reducing legal risks, and ensuring regulatory compliance.Participates in legal cases with data gathering, support, interviews and written summaries.Guest RelationsOversees at the home office all crew and guest inquiries, complaints, compliments, or concerns with all KSC restaurants and support centers.Works closely with our liability insurance carrier to ensure claims are being handled properly and Guests are being treated to our standards.Oversees investigations and tracks results stemming from Guest calls or inquiries relating to one of KSC restaurants or support centers.Safety and Workers Compensation ProgramParticipates in annual negotiations with self-funding insurance broker/carrier.Works with People Resource Team to outline and implement training programs about crew safety procedures and accident protection and prevention.Developing and distributing educational materials, inspecting company facilities, and recommending corrections or additional precautions to ensure compliance with established regulations.Manages People Resource Team to create monthly meetings with safety reps.Manages audits and tracks all workers/' compensation claims including all required forms and timelines.Leads quarterly reviews with TPA to ensure claims are being handled properly; takes appropriate action if needed.Oversees the monthly medical bills for payment. Works with People Resource Team to ensure they are accurate and on time.Oversees the Return to Work Program and ensures it is being used.Conducts the Serve Safe Class for all new Managers.Coaches all crewmembers and managers on proper safety procedures.Researches and analyzes data pertaining to any trends or patterns and communicates the results to the appropriate people.Participates in outside legal for any settlements, depositions, investigations for workers compensation cases.Legal and Compliance ProgramsLeads any DFEH or EEOC claims.Assist / Lead in any lawsuits (class action or other).Works with outside counsel to ensure KSC policies are in compliance with current state and federal laws. Updates annual handbooks.Overviews state law for all states our restaurants are doing business in to keep updated on any changes to the law.Has knowledge of legal issues, commonly used concepts, practices, and procedures within the labor law field.Collects and analyzes HR data, and makes quarterly presentations to Executive team on recommendations.Benefits OverviewLeads annual negotiations with self-funding insurance broker/carrier.Works with People Resource Team to track (weekly/monthly) claims and partners with accounting for financial tracking.Ensures all programs are in compliance with KSC standards (health, dental, vision, life, 401k, voluntary programs).Directs projects and concerns accordingly while partnering with People Resource Business Partners.Collects and analyzes data and makes quarterly presentations to HR team on recommendations.Oversees all Leaves of Absence for locations.Understands the legal issues, tracking, follow up, and go-to person for clarity and questions.Works with People Resource Team on admin, tracking, and communication with Operations Managers.PayrollUnderstand payroll laws and compliance pieces for each state.Back up for decision making.RequirementsA bachelor/'s degree in Human Resources or related area.10 or more years of experience in HR with at least 6 in a management level.Achievement Driven.Resilient in an ever-changing environment and comfortable taking ownership.Must be able to multi-task, with excellent time management skills.Strong written and oral communicator; comfortable public speaking.Strong analytic skills and data-driven mindset.Ability to see both sides of a story while remaining neutral.Ability to empathize with all situations.Great follow up and follow through skills.Proficient in computer applications (Excel, Word, Outlook).Labor law background a plus; Safety or Workers Compensation background a plus.Always maintains a positive outlook.Work ConditionsSitting 40%Typing 25%Communication (talking and written) 20%Walking 5%Standing 1%Pushing 1%Pulling 1%Carrying 1%Lifting 1%Other RequirementsAbility to lift up to 40 lbs (typically 1–30 lbs).Ability to carry up to 100 feet.Ability to reach up to 6 feet (typically 2–5 feet).Ability to work off counter heights of 36–42 inches. #J-18808-Ljbffr

Created: 2025-09-24