Total Rewards Specialist
Boot Barn - Irvine, CA
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TOTAL REWARDS SPECIALISTREPORTS TO: TOTAL REWARDS MANAGER STATUS: NON-EXEMPTSummary Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other.At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.Our vision is to offer everyone a piece of the American spirit – one handshake at a time.The Total Rewards Specialist is responsible for the administration and analysis of Boot Barn’s health and wellness, programs. This position is expected to maintain a friendly and professional work environment with employees and supervisors, motivate others with energy and enthusiasm for the business, and proactively plan and execute benefits initiatives.Essential Duties and Responsibilities Administers employee health and welfare benefit programs; medical, dental, vision, group insurance, life, accident, disability and COBRA. Conducts benefit orientations and assists with enrollments; counsel employees on benefit plan options ensuring informed benefit decisions at all levels. Act as liaison with insurance carriers, resolving administrative problems with carrier representatives, serving as the first point of contact with the third-party administrator, and fostering effective relationships with representatives Assist employees in updating their records through the Employee Self Service Portal and ensure accurate data in HRIS regarding benefit plan changes, new deductions or life changing events. Develop communications using positive and proactive campaigns to maximize participation and program effectiveness. Educate employees about the company’s benefit plans, programs and proposed changes. Manage and monitor performance of carriers, vendors, auditors, advisors and consultants for services and plan administration. Manages Leave of Absences and maintains records according to state and federal regulations. Manage leaves end-to-end; initial intake of leave, initial and ongoing communication to TPA Facilitate communication between Benefits, Human Resources and payroll for benefit, and leave situations Assists with the Company’s Wellness initiatives; makes recommendations, assists in implementations, leads initiatives, supports overall goals Administer Flexible Spending Accounts; healthcare, dependent care, commuter and parking programs Prepare and maintain benefits reporting, new benefits eligible enrollments, termed and absentee reports, new deduction changes and bi-weekly benefits audits. Prepare and maintain employee benefit files; assuring accuracy, compliance and confidentiality. Ensure compliance is being met for the following benefit programs: group medical, dental, vision, life insurance, AD&D, voluntary life and disability, short term disability, long term disability, health and dependent care, flexible spending accounts, COBRA, 401k and any other enhanced benefit plans offered by the Company. Manages open enrollment, which includes but is not limited to creating and overseeing project plan timelines, creating communication materials, testing online enrollment system, conducting open enrollment meetings, developing cost strategy, communication roll-out, employee enrollment, vendor file feeds, along with back-end clean-up. Coordinate benefit plan documents and Summary Plan Descriptions. Processes monthly insurance billing; conducts reconciliation process ensuring accuracy of participant enrollment and terminations are reflected. Conducts monthly/quarterly audits on the Company’s retirement plan and reports matching contributions to finance on an annual basis. Track, monitor and report on employee eligibility under the Affordable Care Act (ACA) to ensure qualified employees are offered medical benefits under the ACA Process and submit year-end ACA reporting (Forms 1095C and 1094C) Demonstrates high level of quality work, attendance and appearance. Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management. Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices. Performs any other duties that may be assigned by management. Qualifications Strong communication, customer service, time management and organizational skills. 3 – 5 years of benefits or benefits administration experience in a corporate environment; retail highly preferred Bachelor’s degree in Human Resources or equivalent relevant experience Current knowledge of competitive compensation and benefit programs Previous experience in leave management Demonstrated ability to consistently meet daily, weekly and monthly deadlines Experience in Word, Excel, ADP HRB and other applicable database programs helpfulCompetencies Ensure Effective Communication - Listens carefully and attentively to others opinions and ideas. Communicates information clearly, concisely, and professionally. Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.Boot Barn Benefits & Additional Compensation Opportunities Competitive hourly rate. Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands. Paid Time Off plan for year-round Boot Barn Partners. Medical, Dental, Vision and Life Insurance. 401(k) plan with generous company matching. Flexible schedules and work/life balance. Opportunities for growth at every level – we are opening 50+ new stores each year. For eligible Boot Barn Partners PAY RANGE: $25.00 - $30.00/hr *compensation varies based on geography, skills, experience, and tenurePhysical Demands In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. Standing, walking and squatting less than fifty percent of the work shift. Required to lift, move and carry up to 40 pounds. Ability to read, count and write to accurately complete all documentation and reports. Must be able to see, hear and speak in order to communicate with partners and customers. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms. [ ] Sedentary: Limited activity, no lifting, limited walking [ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking [ ] Moderate: Mostly standing, walking, bending, frequent lifting [ ] Arduous: Heavy lifting, bending, crawling, climbingWork Environment In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment. The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance. Noise levels are considered moderate.Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.
Created: 2025-09-25