Client Services & Operations Support Reps

Customer Service Representative/Warehouse Support & Repair ServiceSanta Fe Springs, CA, USAJohn Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.John Crane is part of Smiths Group. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global ***** energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.Support Repair Services Department in a warehouse-like environmentPerform shipping and receiving tasks, including packing, labeling, and documentationManage ***** stock checks, cycle counts, and parts trackingRespond to customer inquiries (phone/email) regarding order status and availabilityPrepare and send customer quotes as neededCollaborate with Quality, Sales, and other departments to resolve issuesAssist with special projects and other departmental duties as assignedHigh school diploma or equivalent required; Minimum 2 years related experience in customer service and/or warehouse operationsProficient in Microsoft Office (Excel, Word, Outlook)Ability to lift and move materials as requiredFamiliarity with rotating equipment and pumps a plusBilingual English–Spanish a plusWith colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.Join us for a great career with competitive compensation and benefits, while helping engineer a better future.All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.Avoid fraudulent requests by applying jobs directly through our career’s website ( Careers - Smiths Group plc )

Created: 2025-09-25