Security Agent - Rodeo Drive

Role *****The Store Security Agent is a key member of the boutique team, reporting to the Store Security Supervisor and/or Store Operations Manager. This role ensures the safety and security of clients, employees, and high-value inventory, proactively minimizing theft, fraud, and loss while maintaining a secure and welcoming luxury retail environment.BOH & CCTV Room ResponsibilitiesActivate and deactivate the premise alarm system as required. Manage access control, including signing in vendors/non-store employees and activating/deactivating security fobs. Receive and process incoming packages under CCTV surveillance, ensuring compliance with security protocols. Monitor CCTV feeds, identify security breaches or technical issues, and report to the appropriate vendor or L/P manager as needed. Maintain visual security over BOH elevators and client restrooms, ensuring clients are never left unattended in restricted areas. Radios will coordinate between the sales floor and the CCTV room. Security inspections use a wand/metal detector to examine empty boxes and garbage before disposal.Requirements & Qualifications5+ years of experience in retail loss prevention, security, or law enforcement. Proficiency in Microsoft Office and familiarity with security software/surveillance systems. Strong investigative and audit skills with a proactive approach to security risks. Ability to work assigned shifts, including evenings, weekends, and holidays. High ethical standards and adherence to internal policies and procedures. Strong communication and interpersonal skills, with the ability to work effectively with teams, supervisors, and clients. Escort clients and visitors to secure areas, such as restrooms, while maintaining strict security protocols.

Created: 2025-09-25